CrazyFire Mongolian Grill — Restaurant in Raleigh

7.26.2016 -Will not go back to CF on Spring Forest. Our family used to love this restaurant, but I had not been in over a year...I was excited about the buffet-style selections and decided it would be a perfect choice for tonight. Checked their website for any updates or changes in menu, etc. Saw that one bowl was $8 and two bowls were $10, but that they also offered a $2 discount for anyone over 65. Arrived to discover that 'all you can eat' for $12.99 was their only offering for the dinner menu. When I asked about the $2 discount, the server said she'd have to ask b/c the website was 'old' and 'needed to be changed but no one knew the password' ..thus the prices were wrong. You guessed it... there was no senior discount, either. Determined to make the best of the evening b/c this used to be a great dining experience, I forged ahead. A sign on the buffet line said that if meat was 50% of the bowl, the bowl would count double. Didn't deter me b/c mine was supposed to be 'all you can eat.' Still trying to be objective. Long story short: 'all you can eat' turned out to be one bowl. The brown rice the cook added was loaded w/ coarse black pepper flakes that made it HOT and tasteless. I had used spicy sauces, so that only exacerbated the situation. [ I have never seen tons of black pepper in rice before, but that's the way it came out of the steamer, and I didn't catch the 'uniqueness' until I got to my booth.] The buffet line did not have as many selections, as I remembered, but I could be wrong there. Seemed short on fresh veggies. Lots of duplicates. Anywho... after I choked down one bowl, I was ready to GO. Waiting to pay my server at the cash register, I watched two businessmen check out the buffet selections and turn to head out the door. Wise choice. My bill for my one bowl was $13.87. I told the Oriental lady, whom I presumed to be the manager, that they had really changed in the past year. No reply. I did not check for the restaurant's grade, as I normally do when I dine out, but this time... I think I prob don't want to know. Giving it one star b/c it won't post, otherwise. Very disappointed...good memories, but...

Came here to celebrate my fiancee's birthday. The food was good don't get me wrong but still we were left with a somewhat sour taste in our mouths (experience wise). To start off the prices were a little higher than expected and I was not aware of a one bowl / two bowl rule. It's about $8.99 for one bowl and $9.99 for two bowls. Not knowing this I asked the hostess for the price of buffet ( the very reason I came here in the first place) and I was astounded that it was $13.99 per person. That should have been my reason to leave but we were hungry so we stuck around. The food was good, however there were no napkins at the table, other than the one wrapping your fork. You have to waive down the waiter/ hostess and ask for more napkins and they only give you about 4 napkins. We also wanted white sauce with our food, which is usually included at the other CrazyFire Mongolian Grills I've been to, and when asked for it, it is an 50 cents per little container. Needless to say I just ate with out it. A thing I did notice while eating was when one of the employees came to put more food on the table, they would just pour it on top of the old food that's already been out for God knows how long leaving the old food at the very bottom again and what made it less sanitary was the fact that no one wore gloves when placing the food. Another thing I should have mentioned at the beginning is that the food you don't finish eating, stays at the restaurant. No to go boxes are given which is a real waste...

Well my husband, mother and I decide to try this place again. Some time back we went and this was a buffet style pay a certain amount and all you can eat. I understand restaurants are having to make changes in these times. No worries we are open to change. Went in and new rules. $13.99 for one bowl or $16.99 for two bowls this is no longer all you can eat but in my opinion 1 bowl is plenty. Next we asked for white sauce with our meal and was told $.50 per sauce cup. I thought that was odd, maybe if we asked for an excessive amount fine charge us extra but not even her is one with your meal if you want more pay. Nope pay for any sauce. After my husband and I finished with our meal my mother had not eaten her 1 bowl that she got. Not because is was not good but because she was not feeling well. No worries we will get a to go box and you can take it with you. So I asked for a to go box and was told "No, boxes To go are not allowed for dine in" I was a little confused because it is no longer all you can eat but you pay per bowl of food that you fix. I asked again and could tell our server was very frustrated but finally agreed to give me a box for my mother's bowl of food that she paid $13.99 for. Food was fine but definitely do not like the new concept. Not on my return list, but again if you know all the details up front maybe it would not have been a below experience. The food was fine. Give it a try it you are OK with the...