Subway — Restaurant in Raleigh

We eat Subway often and all over the Triangle region of NC and beyond. It's generally one of our favorite. This location lady, running a one man show at dinner time is the worst operator I ever encountered. Specifically, there was a leak under the sandwich prep station causing large puddles where guests stand to order. Leaks happen, but after the rest of my experience at this location (3639 New Bern Ave), I'm convinced this lady was too cheap to get a repair done quickly.

Next, I ordered a chop salad and the women only asked me what meat I wanted then proceeded to throw in several ingredients and chopping them, THEN she asked me what I wanted in it!! The vegetables appeared less-than-fresh. I asked for spinach and she gave me about 3 baby leaves...she really skimped on all the ingredients!. When she finally finished making my salad and my daughter's sub, we had to wait for her to work on two separate customer's subs who were behind us until we could pay and eat!

We proceeded to get our drinks after finally paying, after reminding her to give us drink cups. Going for our normal unsweet/sweet tea mixture (southern sweet tea is too sweet), we found the unsweet tea urn EMPTY. I asked her if she had more and she said no. I asked her to make more she said no, use sweet. I pressed on why she wouldn't make more when the store would be open another 4 and 1/2 hours, and when she conceded to make more after waiting on everyone in line at the time. Finally, I asked her again, after the line was gone. Great, finally some unsweet to "water down" the sweet. Well, the sweet tea was now empty and she took the container away. I asked if she was making more sweet, cuz I like about1/4 of my tea to be sweet, and she said "no, I made unsweet!" Unbelievable!!

After voicing my displeasure about the whole experience and my expectations about what my dining experience at a familiar franchise (same food, consistent quality, friendly, efficient customer service) should look like, I decided to leave, vowing to never return again. By the way, some help showed up right before we were leaving. Or maybe it was just her "closer."

BE FOREWARNED ABOUT EATING AT THIS LOCATION! CUSTOMER SERVICE: BAD; STORE CONDITION; BAD; FOOD: NOT FRESH, SKIMPED ON THE TOPPINGS; BOTH TEAS NOT AVAILABLE! THERE ARE OTHER...

I don't usually talk down about Subway but the young Latino guy who served me had a nasty attitude. Instead of focusing his attention on me; he continued talking to the woman stocking up while he was fixing my sandwich. When it came time to put my toppings on the sandwich and I asked for tomatoes; the guy put some fresh ones on it but was about to put one on my sandwich that didn't look so fresh. I stopped him and told him to put a fresh one on it instead of the one he was gonna put on there. His response was "They're all fresh" I told him that "The tomato he was gonna put on my sandwich didn't look fresh at all to me and I didn't like my tomatoes to look like that." I don't think the employee is supposed to speak to customers as if they are stupid. I know the difference between fresh and not fresh. So, when I paid the guy did not get tipped for his lack of customer service. When I got home, my napkins were crumpled and bunches up in the bag. I know that the napkins are always placed inside the bag neatly. So, I am sorry to say that I was not happy with the service I received from...

i have a job that requires near 24/7 attention. I walked in and started to order my sandwich but I received a phone call and apologized. I asked them to finish my sandwich with turkey, ham, lettuce, swiss, and ranch. I sat down to continue my call. After 3 minutes or so the cashier came to me with my sandwich on a tray. I said thank you and thirty seconds later i hung up. I opened my sandwich eagerly and before I could bite into it I smelled such i dreadful stench that it hit my nose like a runaway train. I opened it and there was a log of poopoo with diarrhea squirts covering it. It was red and green and smelled like a dead dog. I couldn’t even yell at the cashier because i was to busy spraying vomit from my mouth and running away from the cackling cashier. Birds dont make good pets and if ted cruz is the zodiac killer, then marco rubio is...