OMG PLEASE LABEL THE FOOD!!! We ordered 8 burritos in 3 different flavors (including 3 burritos in a vegetarian option), and only ONE beef burrito was marked properly. How are we supposed to distribute these mystery burritos to our crew????? I truly appreciate your accuracy rate and speed, but it does NO good if you give me a bag full of mystery food!
I’m letting the suits at Taco Bell HQ know that they need to chill out on the OTD speed requirement so you guys can have more time to label our food properly. I’d rather get my food 60 seconds later if it means someone has time to label the food properly, either by using stickers or using a marker. For example, in this order someone could have put a CC on the three chili burritos OR put a CBR on the four cheese beans and rice burritos. You can’t hand out SEVEN burritos all wrapped the same when there’s 3 with chili meat and 4 that are vegetarian. This has been a recurring issue at your Bradshaw location for a LOOOONNNG time.
Again, I realize it’s the clueless suits at Taco Bell HQ that are causing all these problems by pushing unreasonable OTDs just so the corporate officers can pad their bank accounts. But there has to be a solution to this mess to make sure people can properly identify their food without cutting it open?? STICKERS are an idea!! Especially for special limited-edition items. Or HQ can send special wrappers to identify special items. Do...
Read moreI'm going to say this right now, I feel like this place is constantly short staffed. Even during non-peak hours, there seem to always be 5-10 cars in the drive through. And on busier nights, some friends and I have been in the drive through in upwards of 45 minutes. And I speak that seriously, it's not an exaggeration. If I had expected it to be so slow, no, I would not have stayed there. Also, this is a small thing, but we didn't get poprocks in our poprock freeze drink. That made me sad...
I must say, I don't believe the workers are the issue here. I think it may be management that needs an overhaul. The workers that are there all seem to be working extremely hard and as fast and efficiently as possible, but I think the issue is that there just aren't enough. They need to hire more people. The sad part is, I know some well qualified people who have applied with no response, good or bad. That just seems strange from a place that looks to have issues with staffing.
This is just my own take on it, but I drive by here often and this...
Read moreIf I could rate this store 0 stars, I would. I ordered my food at the drive through and after getting my drinks I made the mistake of driving off without my food. I realized immediately that I didn't have everything and returned to the store lobby. I let them know my mistake and asked if I could get the rest of my order. The manager told me they had given my food away to the next customer in line because I had left it. I asked if I could get my food remade and she argued that it was my fault and that it wouldn't be fair to them to remake it. She eventually said I could get my food remade if I changed my attitude and talked to her on a better tone. I came into the store very friendly and became only slightly upset when I was told they gave my food away to another customer and wouldn't do anything to fix the situation. I've been talking to Taco Bell customer service for 2 weeks now and no one from Taco Bell management will call me back. I highly recommend not going here because the store leadership doesn't care about...
Read more