Domino's Pizza — Restaurant in Red Bluff

I really enjoy our local Domino's the people there are friendly and no matter what they always try to make you the consumer feel special and satisfied. If for any reason you didn't like your order you can always call the manager and tell them you didn't care for how it came out and they will make you a new pizza to your liking. We have several instances where either they ran out of a certain dough like the deep dish for example and had to substitute to try to fulfill our order but they made up to us by giving us a freebie pizza on our next order due to the inconvenience. A few times when they were busy they messed up on the type of pizza but hey were all human and mistakes happen especially in a fast pace place like that. Either way anytime we had an issue it was corrected without a question. Love love love when they have their deals online and sometimes through certain website you can find great deals like right now they have a deal buy a 5$ e-gift card and get 10$ back so 5 for 10 yes please :) thank you Domino's, red bluff, ca for making our meals wonderful every time even with the little mishaps were still loyal to y'all because you guys know how to...

I should have never tried to order past 11pm. Anytime I’ve ordered during the day I have had my food in 20 minutes or less. Today I waited an hour and finally the website said my food was delivered, which it wasn’t, so I called the store. The delivery guy said they couldn’t find our house. No call, no message, nothing. Then the manager gets on the phone and proceeds to tell us our address is wrong. This is after the same day crew has delivered on at least 5 different occasions. Then instead of offering a remedy he sat and tried to argue about how this driver had never delivered here before. If you are hungry after 11 don’t rely on these guys. I get the employee pool is rather shallow around here, but dang, a delivery driver could at least learn how to do the only important part about his job. As for the shift manager, you should probably take your job more serious, it seems to be the only thing you have...

Tbh, I think the workers are over worked. We've ordered quite a lot over the past 6+ months (we try to tip well and are always thankful for any food we don't have to prepare ourselves so we've let a lot go). But honestly most of the time we've had issues. I order as a last result (as in, I don't have time to cook for my family, or I'm at work and my husband orders for me at work).

Most of the time anything that's not a thin pizza is doughy and under cooked. Tonight I received a pizza that had obviously been mishandled\dropped.. the picture I have is really how it came. Personally I understand that things happen. But then the other items I got were undercooked, doughy hot messes at best.

I'm not saying to not order from them.. I'm hoping that maybe the workers get treated better or are staffed to handle the orders that come in. Because as of today I think my family is done...