Taco Bell — Restaurant in Red Bluff

There appear to be two types of employees at this location. The first group — often students or newer staff — provide excellent customer service. They take the time to learn company policies, build rapport with regular customers, and go above and beyond to satisfy both their managers and guests. When they make a mistake, they are quick to apologize and correct it without hesitation.

The second group includes management, employees in leadership roles, and long-time staff who have grown complacent. They tend to view customers as the problem and often lack the basic critical thinking skills needed to deliver proper customer service. They have no hesitation speaking to customers disrespectfully in front of other employees, fostering an environment where such behavior becomes normalized. In effect, they’re being paid to drive away both highly qualified employees and loyal customers — which, judging by their attitude, almost seems written into the job description.

In one example, a manager attempted to correct an order by taking used customer food back into the kitchen area — a clear violation of local and state health regulations, as well as Taco Bell’s own food-safety policies. A customer recognized this immediately. Your...

This place hasn't given me explosive diarrhea yet, so I'll keep going.

I'm came back to edit my review because I went through the drive thru at midnight last night and now I can't stop pooping. Beware to those who go eat during after hours. Realistically speaking, theres probably one or 2 dudes running the whole kitchen after midnight. No one enforcing cleanliness... This person making the food realizes there's a sudden rush so he wipes his forehead, slicks back his hair, or rubs his pants right before beginning. He might spray some chemicals to clean his prep table with a dirty rag. Meanwhile this person fails to realize they should have changed their gloves twice now. Low on supplies , they run to freezer and turn the dirty fridge knob and pick up a dirty box that's been shipped from a truck. Again, wearing the same pair of gloves. They prep my meal to look aesthetically pleasing which is appreciated but there was far too much cross contamination and so I will soon end with a belly ache. How do i know this? Because I was one of the few people who changed their gloves at every opportunity i touched something...

To the old couple nosing in on the business, going out in the kitchen barking orders like you are allowed to go back there without proper certification from Taco Bell and bossing Dashers around or talking to us AT ALL, learn how to stay in your own damned lane! If you have a problem, you don’t confront Dashers, you report your issues. You are ABSOLUTELY not in any way our boss and you’re violated YOUR contract with Taco Bell franchise. They’ll be hearing from me and Dasher support has mine as well as many other complaints against you. FYI, talk to me again and I’ll be pulling out my camera on you and blasting you all over the internet for disturbing the peace. You have nothing to do with us or Taco Bell associates and you don’t belong near other peoples’ food. Speaking from experience owning a McDonalds store. You only talk to corporate and make reports, end of story. Go play shuffle board and stop trying to be a control freak before you get...