Popeyes Louisiana Kitchen — Restaurant in Redding

We got in the drive through line about 5:15. It was dark. You could barely read the menu sign because it hardly had any lights. We kept trying to place our order, there was a long silence, and we waited until she responded which was way too long. Finally placed our order and pulled forward. They were very very slow. We had 2 separate orders. My girlfriend had a large order for her family, consisting of a large order of chicken, 2 large coleslaw , 2 large mashed potatoes and gravy, 3 chocolate beignets & a small Dr Pepper. It came to $46. Mine was 3 chicken tenders with blackened ranch dipping sauce and an order of mild popcorn shrimp and a biscuit, & 6 chocolate beignets & a small Dr Pepper. Mine was $22. Our turn to pay! But first we were told they were out of beignets and Dr Pepper!!! My girlfriend paid, gave her exact amount and the woman stood there looking at her waiting for more money for her order. Finally she realized she had the right amount of money. I gave her $23 for my order, she gave me $18 back in change! Seriously...I haven’t been to a Popeyes in years... so I was really looking forward to this, especially the chocolate beignets! I didn’t even know that Popeyes had them. We checked our orders. My girlfriend got 4 coleslaw! I got no dipping sauce for my chicken or shrimp!!! I said let’s go! We had a long drive through the mountains. I wasn’t getting back in line. I can’t necessarily say I’m gonna go back after...

After a long car drive my family was hungry for chicken with pass Popeyes experiences being good we thought to go to this Popeyes. The only positive I can say was the chicken was good however the biscuits was gross and the Mac n cheese was dry and also gross. (The 8 year old in the family said box Mac n cheese is better). I believe the lady that helped us was the manger - she was great however non of the staff seem to listen to her even times telling her no when asked to bring us our Mac n cheese because we been waiting awhile. Turns out they forgot to put our chicken in and ended up blaming each other, apparently everyone was at lunch at the time we ordered. The manger let us have some chicken while the rest was cooking, I appreciate that however when she was busy doing other things and the fresh chicken came out other people started to get their order before us. Staff was very unprofessional and didn’t have a clue what was going on. If you’re expecting good service and good food I suggest going to a different Popeyes, I heard others are really good.

Spent 51 dollars for mid food and poor service.

Ps: not to mention there was people waiting before us that we...

I checked their website for the store hours and found out they close at 10 pm. I placed an online order around 9 pm, then drove to the location. Upon arrival, nobody was on the speaker. It seemed to be turned off. I waited in line for about 5 minutes before driving up to the window. Once at the window, nobody was there. The window was open, employees were listening to music in the back, but nobody came to the window. I waited another 5 minutes before a employee walked right past the window to go outside. She didn't even acknowledge that I was there. I honked my horn to try to get their attention, but nobody came to the window still. I called and nobody answered. Finally, an employee came out from the back and was about to walk outside but my fiance asked if they were open and he looked at the time and said no. However, the website says they are open until 10 pm and it was around 9:25 pm. Long story short, all fryers and heat lamps were turned off. They were out of food. I then had to request a refund through customer support because they do not offer refunds for online orders in store. I will...