Subway — Restaurant in Redding

Sign posted on door that masks are required. Went in, family of 4 ahead of us didn't have masks on and employee did not tell them they needed to wear them. Our family was all wearing masks and stood far back. A few minutes after we arrived, the man and woman looked at us. The man looked embarrassed and pull his bandana over his mouth and nose, then pulled it down again a minute later. An elderly man came in wearing a mask, saw that the other family was not wearing masks, and he left. The family was taking forever to order, and another employee came out to help. After a couple minutes, we realized the second employee was not wearing a mask! We'd already been waiting at least 10 minutes, but left....

Food was made how I ordered online but there wasn't an option to have banana peppers on half of the sub when I ordered but Singh was happy to accommodate me.

I wouldn't leave a good review and mention someone if I didn't mean it. And Singh was a breath of fresh air compared to the amount of employees in the industry that feel like they either hate working with customers or just sound like they are reading a script. I already decided I was leaving a review and was gonna mention Singh so I caught Rita's name before I left too because she was setting up the Halloween decorations and was very friendly to me when I walked in.

Food is 4/5 though because that's the best subway is gonna get for...

When we walked in the one employee seemed to be very overwhelmed, she made a mistake on my sandwich, and I felt bad Saying something because I could tell she was very overwhelmed, and when I let her know about the mistake at the end When she tried to ring me up for the wrong sandwich, she responded with “you were standing right there and watched me make it. Why didn’t you say anything” Instead of offering to possibly remake the sandwich since she put oil and vinegar all over my chicken bacon ranch sandwich. Or even apologize for the mistake, I was instantly met with a horrible attitude. This is my second experience with nothing but horrible customer service, and horrible attitude at...