Bettolino Kitchen — Restaurant in Redondo Beach

Our family has been coming here and ordering food “to go” often since the day they opened. We have always been very pleased with their lunch and dinner food and service. My former review was 5 stars, and I recommend Bettolino’s to many people.

However…. I am changing my review here to one star…

Today we attended for a family brunch. I am gluten free, due to an allergy, but figured this would be a good place for brunch as I know they offer “gluten free pasta nights”. I was sure there would be great brunch options for me. Unfortunately, I sat with no meal today as my family ate. There were no brunch menu options that worked for my allergy. The waitress (who seemed very uninformed about gluten free as a whole) suggested salad. Anyone who is gluten free knows this is such an annoying suggestion. No one wants to eat salad at 11am. Nor pasta, which was the other suggestion she had. I came for brunch. Brunch food would have been nice.

There was not much effort to accommodate my dietary needs. The service was awful. Instead of allowing me to sit there with no food, someone could have asked the chef for GF modifications/options OR suggested a poached egg with potatoes…. ANYTHING. I am shocked there was not more of an accommodation from a restaurant that publicizes their “gluten free pasta nights”. (Something I order often which is why I didn’t want it for BRUNCH)

Customer service and some effort would have gone a long way. I was so excited for this family brunch and was looking forward to eating a good meal. The way it was handled today was awful. We have supported this restaurant consistently since their opening and it was so disappointing that there was no offer to make things a little better.

The fact I had to just sit there hungry with no food made us all so disappointed. What was worse was the lack of service. After years of support, we will not be returning to...

We dined here on 07/30/2024 @5pm. Sean Liguore should be ashamed of his establishment. I was recommended to try this restaurant by my aunt that host her work meetings here. I was excited to dine here… from the moment we were sat squished with a party of 6 in a booth that I booked on open table. My mom politely asked Sandy if we could be sat on a table and was rudely declined informing us that is for reservations. Well excuse me, I am a reservation that booked on open table. After going back and forth she finally relocated us to a table. Dana was our server and she is exceptional, we wanted to make sure she was tipped well. Dana was the only person that truly was a sweetheart. The hostess with long blond hair that had it pulled back in a ponytail was extremely rude, we were kind to her thanking her for bringing the bread but no reply just a rude look… and there was a tall man serving bread that was extremely rude as well, slamming the bread down. The scallop entree that two of us ordered had ammonia taste. I didn’t eat mine, but my mom warned me. We informed Dana and she also said it wasn’t even cooked properly. So is the restaurant intentionally trying to poison us with bad scallops. We had the manager come by that my husband alerted with the whole interactions and bad food.. the manager said he would take care or it, but did nothing on the bill, he discounted scallops that we didn’t eat. My husband argued with him and he eventually took around $50 . I’ve never had a dining experience like this in my life. I would not ever dine here and will inform others to stay away. If you upset Sandy she will be sure that the whole staff not only are rude to you, but also provide food that will send you to...

The food was great, and so was the service. We made a reservation and was a little early, but we were seated no problem with no wait. We started out with the complimentary bread, which was warm and delightful. The oil and vinegar to compliment it was so flavorful. We ordered a couple of drinks, the iced dirty chai and Brooklyn via Manhattan. The chai looked weird when I got it, as if it were going to be watery, but it was REALLY good. The chai was very potent but very good, and it wasn’t too strong (I’m not a coffee drinker). My husband had the Brooklyn drink and loved it. We ordered the arancini cacio Pepe for our appetizer, which was really good. For the entrees we got the lobster bucatini and halibut. Get the halibut, it’s FANTASTIC!!!! So flavorful and cooked perfectly, the perfect entree. The bucatini was fine, but a little too lemony for me. My husband enjoyed it, but it was just fine to me. Needed a little salt, pepper and cheese. For dessert we got the cheesecake and the semifreddo. You can’t go wrong with both. My husband really liked the cheesecake and I really liked the semifreddo, so moral of the story, get dessert!!! I highly recommend this place, it was really good. Nick was our server, and he was fantastic. He made good recommendations, was very nice and personal. They have really good nightly specials, and a nice ambiance. It was a surprisingly busy for a Monday, but that says a lot. We will...