Juicy's Giant Hamburgers — Restaurant in Reno

I just moved to Reno yesterday, so the hunt is obviously on for a great burger.

I decided on Juicy's due to its proximity to my new dwelling and the high rating on here. I swung in around 2pm. There were a handful of patrons inside. Decorated nicely, but still somehow smelled like old-strip-mall-that's-been-repainted.

I ordered a double cheeseburger w/ bacon, large fries, and a medium drink. $16? Wow, this had better be a good.

To be honest, it was disappointing. I realize they call it "Juicy's" for a reason, but there's a difference between having a juicy burger (one that is properly seared, thus trapping the juice inside) and a burger that's so greasy that everything within a 2-foot radius of it gets flooded with "juice". Aside from that, there just wasn't much flavor to the meat. It didn't taste any better than a premade patty thrown onto the grill at home and hit with a little black pepper.

The bun itself left much to be desired. "Grilled" is not the word they should be using to describe it. Way too much butter and not grilled long enough, which made it mushy instead of having a crispy layer that holds up when picking it up. Of course, you also need a decent bun to accomplish a good toast, and not use basic buns that come from the grocery store.

Now, they did put the lettuce on the bottom bun, which is correct. Normally, this helps prevent a soggy bottom, but it didn't go as well as they'd planned. Between the over-buttering, under-grilling, and the "juice", the bottom bun was so thoroughly soaked that it was as thin as a wafer under the weight of the burger.

Even the fries were overcooked. I like a nice crisp outer edge, but the insides should be soft and chewy. These were fairly hard throughout, which is no easy feat, considering how thick their fries are. Simply overcooked.

Overall, I probably won't be back. I can get a Whopper combo for 1/2 the price, and at least I won't leave Burger King with "juice" all over my hands.

2/5 stars, but only because I was able to mix Sierra Mist & Lemonade at the...

The ancient bridge troll 'flipping' (dare I say murderously hatcheting) burgers NEEDS medication and Anger Management classes, YESTERDAY! This demonic entity masquerading as a human is grossly failing, a Vibrating Ball of RAGE is the only fitting description for him. This was my 2nd visit about 2 weeks apart. This time I simply asked the female employee if the draught IPA was a darker or lighter beer? He spun around from the grill to snarl at me that it's an amber(not true) just like ALL IPA's! Maybe he should mind his own business? Killing the already dead patty? Absolutely VICIOUS demeanor. I finished my simple order of garlic fries and a beer and watched in horrified fascination as he berated the clearly abused female employee and made her RUN through the grill area to deliver a small basket to the ONLY other patron in the establishment. Not SAFE!! He then had some sort of hissy-fit about his little stacks of to-go boxes needing to be in even stacks of about 10😂. I'd laugh if it weren't so abominable to see a grown man with such an incredible lack of self-control. The previous visit consisted of my patronage at about 10am when I saw the 'open' sign lit up and thought I'd take an early lunch. Inside I saw no one and thought perhaps the sign was mistakenly left on and when the demon manifested from outside I said, "oh, are you open?" Fully willing to come back when he was ready. The SNARL and absolute HATRED and condescension with which this male creature gestured and threw his arms about shrieking, "Does it LOOK OPEN?!" Was the behavior I would expect from a mental asylum patient. The poor female employee appeared with a down-cast demeanor and proceeded to take my order. The FOOD WAS GOOD!! The patties are a but thin, but over-all GOOD. Someone, for the love of all this holy, CHECK ON THAT FEMALE EMPLOYEE, that male is NOT SAFE be around in...

My first experience dining at Juicy Burger was very odd. The person who took my order was friendly enough. I eventually got my order, the grilled chicken sandwich was ok, the bun was cold, not a huge deal. The fries were overcooked and hard, again, not a huge deal. I ate 3 or 4 fries smothered in mustard, I got through it. And now for the deal breaker…I got up to use the bathroom and it was locked, this didn’t surprise me, as I saw a sign on the door as I walked in. I assumed since I was a paying customer, they would hand me the key. This is where things got really weird, I assume the man I asked about the bathroom was the owner or manager. After I inquired about it, he turned around very slowly, looked at me like I had two heads, and started ranting about non customers coming in and wanting to use his bathroom. At that point he walks me over to the men’s room with key in hand, and reluctantly unlocks for me. I completely understand having the bathroom locked, like many businesses do, you can’t have people coming in and taking advantage. The guy made me so uncomfortable, I’ll never go back to this place again. His lack of people skills and rudeness was just too much. It’s not rocket science, put a coded lock set on the door like other places, and simply give it to your...