Port of Subs — Restaurant in Reno

I usually don't eat lunch, but last week it was a tough day at work and I was starving. It was already extremely hot outside so I decided to get a cool crisp vege avocado sandwich delivered for the first time.

My sandwich was 6.50 and with delivery charge and tip and tax, my order was 23.00 for a small sandwich. This was not port of subs fault, but is important in my review. It was worth the price, this one time because I really craved it.

I am allergic to onions so of course I said no onions. My sandwhich came halfway thru my lunch, covered in onions. I called port of subs to fix it and the girl said she cannot because they don't deliver. I was angry. This was my first time using delivery so yes, I was confused.

She refused to do anything to fix it so naturally I asked for a manager and she said she was the manager, so I asked for her manager and she gave me a number.

After calling it several times and getting hung up on, the number called me back. She was very nice and listened to me and stated she would have a sandwich out to me in 10 min, which she did. The other sandwich I already gave away.

When the new one was delivered she stated she needed the old one back. Never has this been requested for a food item before when something was wrong. So I went to my coworker and apologized and stated I needed the sandwich back. I gave her the sandwich and thanked her and went to finally eat with about 5 min left for lunch.

First bite and I open it up and my avocado vege has zero avocado. I reached out to the number that called me and nothing. I got no return call and no apology, nothing.

Although it was nice that she brought another sandwich, it's still a kick in the face that it was blatantly wrong. Who orders an avocado sandwich with no avocado.

Do I think it was on purpose? Not by the lady that brought it, but I am pretty sure when the store heard they had to redo my sandwhich, I am pretty sure it was on purpose and to have Iit wrong twice, I should have at least gotten an apology.

I still like port of subs but will never go anywhere near south meadows. The manager there that I spoke with was rude and uncaring and shouldn't be working with people. She should have tried to rectify the problem instead or argue that they don't deliver.

I ate my 23.00 lettuce and tomatoe sandwhich but it was really left wanting without the avocado. I thought it very nice she drove it out to me, but it's not right, that again it was wrong and after that I never heard from them again.

2 stars only for the effort of the women who delivered another sandwich and 2 stars for the store that did it wrong...

This is one of the best Port of Subs & it’s in South Reno on S. Meadows. The servers are smiling, cordial & greets us out a smile. We always have a conversation as they’re making our sandwich or salad. The store is cleaned. The atmosphere is good & the service is always good. It is a pleasant place to sit & enjoy your meal. We take our daughter & her 2 kids for lunch there too. My husband is a Navy Veteran & they always remember to give him a discount for our lunch & thank him for his service. It’s the place in Reno that we frequent for a lunch sandwich or a salad & don’t forget the brownies & cookies! Yummy! There is one more reason why I love dining there: My husband became ill in the store & almost passed out. They stepped up to help my husband. They called an ambulance & got my husband over to Renown South Meadows & he got the care he needed. Now, when we go in they are like family & always ask my hubby how he’s doing! They are great human beings & they serve well. Visit & check...

Let me tell you, the pastrami on white with extra meat at Port of Subs in South Reno is the real deal! It's the perfect combination of juicy, smoky pastrami, melted Swiss cheese, and fresh bread. And don't even get me started on the extra meat – it's a game-changer!

But the delicious sandwich isn't the only reason I love this place. The service is always top-notch – friendly, efficient, and they make you feel like you're part of the family. They're also incredibly fast, so you can get in and out without sacrificing a minute of your day.

If you're looking for a mouthwatering sandwich experience in Reno, I highly recommend Port of Subs in South Reno. Their pastrami on white with extra meat...