Kidd Valley — Restaurant in Renton

OMG!!!!! I had a bad experience in this place! If I could rate it a negative, I would!!!! I ordered garlic fries at this place and I would never recommend for anyone to waste their money buying these garlic fries! I have gone to Kidd valley before and that's why I was so surprised that their service that has always been good, was so bad! I went to the Kirkland branch. and had no issues.... but this branch, OMG!! First of all, the staff was so rude! She was literally rolling her eyes at me when taking my order; but I gave her the benefit of doubt that maybe she was having a bad day. But when the garlic fries came, she threw them on the pick up counter and the fries themselves, were the worst things I have ever eaten.... and I promise I am not exaggerating! It was like they heated the fries up, then took a heapful of minced garlic, the ones that comes in jars pre- minced, and plopped it onto the fries... they weren't even mixed together... the garlic was on one side of the to-go container.... it was so bad, i couldnt stomach the fries, I ate like 4 fries, and threw the rest away! I should have gone back and gotten my refund!!! this was such a bad experience with this restaurant! I am def not going back to...

I have been a long time fan of Kidd Valley, and there was nothing wrong with my food during my last visit. But the attitude and lack of customer service was not what I expect not only from Kidd Valley, but food service in general. When I walked in, Sammie, at register, did not greet me nor did she seem to enjoy being at work. She seemed more motivated to continue with her closing tasks than to provide any customer service, which caused me to feel unwelcome and like I was an inconvenience. She also was not friendly at all while taking my order. I do understand I came in 30 minutes before closing, and, having worked food service before, its was never my favorite, but I would still make my customers feel welcome. While waiting for my food, I watched Sammie repeatedly walk through her coworker’s dirt pile why trying to sweep as well as ignore and not greet other customers. It may not seem like a big deal, but the complete lack of respect was hard to watch. I could not get out of there fast enough. Very...

Burgers worth the wait—just add fries, a shake, and a dash of patience.

If you’re looking for delicious, affordable burgers and fries with that classic all-American flavor, this is the spot. The food is really good—juicy burgers, crispy fries, and shakes that hit the spot. On a warm, sunny day, you honestly can’t beat grabbing your favorites here. The location is fantastic, and it just feels like one of those “summer-in-America” experiences.

Now, full disclosure: the customer service isn’t going to win any awards for speed or cheeriness, but let’s be real—that’s probably because the lines are long, customers can be a bit impatient, and these employees are likely underpaid and not getting tipped. It’s a tough combo. So… cut them some slack. The food makes it worth the wait, and if you can show a little kindness, you might just make someone’s day (and yours).

Bottom line: great food, great price, great location. Bring a little patience with you, and you’ll leave...