Update May 3rd, 2025: Oh, dear interlocutor, allow me to embark upon a grandiloquent expedition through the tumultuous waters of my emotional tempest, a veritable maelstrom of despair, melancholia, and a flagrant squandering of temporal resources fit for a most tragic epic. My pilgrimage to the hallowed halls of Denny’s—an establishment once enshrined in the sacred chambers of my heart—has culminated in what can only be described as catastrophic disappointment of Shakespearean proportions. We found ourselves awaiting the fabled the server whose moniker I surmise is an ironic nod to our shackled hopes and aspirations, for it took an unholy 45 minutes before a stranger “Chains” deigned to inquire whether we had been afforded the desolate pleasure of assistance. Upon his arrival, a genuine apology poured forth, punctuating our interminable wait with an urgent request for our libation preferences as if we were guests at a royal court rather than mere patrons in a diner.
Alas, the degrading pursuit continued. Upon promptly placing our culinary desires—nay, our rustic yearnings—for sustenance, we were greeted with a mere five mozzarella cheese sticks, despite the royal parchment (or menu, as petty mortals call it) proclaiming with utmost clarity that a princely ensemble of eight awaited our beck and call. Upon voicing my incredulity regarding this grievous discrepancy, the noble ‘Chains’ scurried off, only to return with the lamentable news that the culinary wizards in the kitchen had whipped up a convoluted fabrication claiming the ‘appetizer version’ was intrinsically destined for ‘four to five,’ when the hallowed menu explicitly stated there was but one option. I daresay, dear friend, this is a monumental case of culinary chicanery!
Yet, I must admit that we maintained decorum befitting of refined ladies and gentlemen, recognizing ‘Chains’ was but a pawn in this tragic tableau. The food, I recite, oh how shall I express this culinary catastrophe? The flavor was an affront to the very essence of gastronomy, the texture a tumultuous sea of confusion, and the presentation, well, let us say, it left much to be desired. Rather than succumb to the throes of lamentation, I shall allow the visual chronicles—my photographs—to eloquently convey the harrowing truth that words alone cannot encapsulate.
In the end, we vacated the establishment feeling as devoid of satisfaction as a dismal chapter in a woeful novel. Our appetites were left crying in the wilderness of hunger, as we exited the establishment after mercilessly transacting the full price of our abysmally preposterous breakfast. I contend that such an expenditure should have warranted nothing more than a handful of loose change. Yet, in a stroke of goodwill, we ensured our beleaguered server, ‘Chains,’ reaped the modest tip he so richly deserved. Subsequently, we wandered to a nearby marketplace, employing our own culinary prowess to concoct a repast with the finest provisions this fair region has to offer, all whilst spending a sum indistinguishable from the unjust price of breakfast bereft of joy. I implore all and sundry: venture forth and take the gastronomic journey upon yourselves. It shall demand a lesser tribute, whisper sweet nothings to your taste buds, and, best of all, you shall be free from the indignities of an hour spent in...
Read moreWell, we were excited to finally have a real restaurant in Rexburg! BUT......we couldn't be more dissatisfied and disappointed. 😕 We've gone 3 times and all 3 times the wait was nearly an hour after ordering. Food was delived incomplete and had to wait another 20 minutes to get the rest. I had a crape breakfast, the crapes were like leather, the eggs, potatoes and bacon were delivered 20 minutes later. My husband had a Denver omlette that had over cooked veggies and a chunk of unmelted cheese they said they could not melt...?...our son had under cooked eggs and didn't get the toast and the bacon was hardly bacon and burnt to a crisp. The waiter did his best, but the overall experience sucked. I mentioned to the server that the wait was terrible and he said they had lots of complaints they passed on to Upper Management but no one listens nor does anything to make situations better. I'm sorry, we have always been Denny's fans, but we won't be back to the Rexburg store. I guess we'll go back to JB'S.....at least you get served decent food in a small time frame. MANAGEMENT.......you better get things corrected or you continue to loose more customers! 🤨 YOU DON'T EVEN DESERVE 1 STAR!!!☹️ 8/13....... Well, three more tries and this last trip finished going to DENNY'S. My husband and I both ordered chicken fried steak dinners with mashed potatoes, gravy and vegetables. Well, what we got was greasy what were supposed to be the chicken fried steaks, mashed potatoes were more like potato soup I wouldn't feed a pig and vegetables that were fried in grease and very questionable as to WHAT they were. I asked for the manager who was very nice, but I told her I didn't want to pay for food that was so bad it was sickening. She apologized and said that the owners were aware of how bad things were, but hadn't done a thing about it. She said all the employees are college kids who really don't care about the work just want to get money for doing nothing. I can tell you....SOMEONE is going to get FOOS POISONING because what should be really fresh and safe to eat....you don't even know what the heck is on your plate???? My advice......NEVER EAT THERE.......obviously the owners do not have pride in their business and don't know how to run a restaurant!!! GO TO JB'S restaurant. At least the food is good and the staff know what they're doing!!!! 🤢🤮🤮🤮..... SORRY DENNY'S........THE TRUTH MAY HURT, BUT YOUR BUSINESS IS GOING TO...
Read moreMy husband really wanted me to share this, so here goes. Our server did not greet us or say his name (we learned his name was Brandon through overhearing other people talk to him) We asked for water with no ice, and got water with ice. Our server came to our table and just talked to us for 8 minutes about people he hates in his classes. No, we do not know him. No, he was not invited. Yes, we felt uncomfortable by this. We just wanted to eat. And even if we had invited him over to talk, bagging on your classmates and talking bad about people is not the way to make a good impression or get a good tip. There was the most annoying woman in the restaurant who i THINK worked there. She wasn’t wearing a uniform or serving or actually doing any work, but she kept walking behind the counters and talking to the staff. She walked in with her amazon package and started SCREAMING about how excited she was that her magic the gathering cards hard arrived. She continued to scream about it and then she ALSO proceeded to come over to our table and talk to us, with Brandon the server, about how she got into the game. I don’t know if she works there but girl why hang out at your place of work when you’re not working? Go home and stop disrupting the atmosphere. And if you don’t work there, why the heck are you walking around in the back like you own the place? It was very disruptive. This same girl (she was blonde and dressed like a typical Utah girl in winter, beanie and all), walked by our table and whispered to our server “you should make them go home. Kick them out if they don’’t ask for the check this time”. Unfortunately I guess some people don’t know how to whisper because we heard every word of that:/. Ma’am, Denny’s is 24/7. It’s not like the restaurant was closing. Oh I’m sorry, did we interrupt your game night while EATING DINNER? Anyway, Brandon the server comes right over and says “are you ready for the check?” it was SO disrespectful, and he rushed us out of there for what?? There were 2 other tables at the time and Denny’s doesn’t close sooo?? Not sure why all of the disruption and disrespect. Food was great, but the service was horrible. I understand we live in a college town and we’re all suffering through classes, but if you CHOSE to work in service, then BE GOOD AT SERVICE. Needless to say, we did not leave a tip. Tips are based on service, and the service was not worthy of...
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