Name: The Coffee Bean & Tea Leaf
Telephone: +1 951-231-1000
Price range: $
Rating: 4.1

I was excited about this location opening as I work nearby but the customer service at this location is quite literally the worst customer service I’ve ever received. I’ve attempted coming here FOUR different times to give them the benefit of the doubt. Every single time the staff has been so rude and they’ve forgotten half my order multiple times. I come in with orders from all my coworkers as well so I understand why something might be missing but when I ask about the missing items I always hear them badmouthing quite loud. I understand they’re new and still getting the hang of things but the girls back there are so incredibly unprofessional and rude. I’ve only met one nice employee there and he was a gem. I wouldn’t recommend this location to anyone and have told all my coworkers to avoid it as well. I’d give zero stars if possible. I’m so...

When we walked in there were no customers and the two employees were not able to take our order right away. We waited and looked at the menu and another customer walked in and walked right in front of us and started to order. My fiancé then told the customer that we were waiting in line and then we ordered our coffee. I did not tip Alyssa and then waited for my drink. I was livid because Alyssa continued to make the customer who tried to cut us in lines drink first. What is the sense in making orders not in the order they are placed? I was so mad that I didn’t even want the coffee anymore and threw it away and I don’t imagine going to any coffee beans...

Rude customer service this is the second time i come to this location because i wanted to give them a chance however they have terrible people working here they laugh at the customers and they dont place the orders correctly the girl with the braids changed my order because she thought it was better i asked her if i can just get what im asking for i saw and heard her laughing with the othe girl and looked over the drive thru window because apparently i didnt know the difference over a latte and a caramel coffee never coming here again management needs to hire...