Panda Express — Restaurant in Rialto

This restaurant doesn't even deserve the one star that I have given. I ordered 5 plates. 3 plates were shrimp with orange chicken. 1 of the plates of orange chicken came with a penny inside the plate. I drove back to the restaurant didn't want to scare the customers away so I spoke with an employee of panda Express that was outside the restaurant and told her nicely of my situation. 1 of the 2 managers came to me and I explained to her that 1 of my plates had a penny inside the orange chicken. I told her that I just came to return the 3 plates that had orange chicken and wanted my money back. A different manager came and gave me a full refund for all 5 plates but, she then noticed that I had only brought 3..... so she tells me (I gave you a refund for all 5 plates and you only brought 3? Basically telling me a need money back from you (from me), that got me upset and I told her that I deserved the full refund for what had happened. I will never eat at this place...

Worst place ever I order a two item saw another. Customer. Order same thing they got more portion than me I ask ? Added. Same amount these Filipina. Got in into argument. With me ? Not sure she know how to count. ?

I ask if an another staff help me ? Being as I am being dispute with the lady these young kid didn’t help either being as the Filipina told the young man don’t added any more portion honestly look like mother telling her child what to do ? I ask for a manger was told there no manger ..

No wonder these staff members doing whatever they want so I decide it to walk alway 🚶🏻‍♂️

If I am gonna be treat it bad. Being as I am paying customer I won’t let myself be mistreat it by a high school drop out …

Sad there no number I can contact corporation and report these issue higher ups people beware of the customer service that goes on here !!!

One and done won’t ever come back here again they need to...

This is for management and corporate who will be reading this review about Chris (Manager) who’s on duty right now 7/10. I was a customer just 25 minutes ago and you and your team who’s working the front are completely unprofessional and (RUDE)

With the exception of the girl who initially took the order. (Management) you need to re-train, reprimand and reiterate the importance of professionalism to (Chris) if he will be representing your restaurant moving forward. He was talking over me with a lack of care while informing him about my concern, he was completely passive about it and didn’t care to listen. Get some re-training act like a manager and stop being RUDE to customers! And next time if someone asks what your name is, don’t say (it’s on my shirt) highly unprofessional type of behavior.

I live near by and dine/take out here all the time, not anymore! There’s plenty of other...