Civil Pour Coffee + Beer — Restaurant in Richardson

We were so excited to get a neighborhood coffee shop that wasn’t Starbucks. Unfortunately, Civil Pour (or as we now call it, Slow Pour) has been a massive disappointment.

We’ve tried giving them chance after chance, but the service is consistently abysmal. We order online, show up 15–20 minutes later, and every single time our drinks haven’t even been started. During peak morning hours, when you’d expect a coffee shop to be fully staffed, there’s one cashier and one barista struggling to keep up. Is this Target, where they force you to self-checkout because they refuse to hire enough people?

The worst experience was when I ordered at 7 AM, arrived at 7:15, and the place was completely empty—except for the cashier and barista, who hadn’t even realized my ticket had printed. I told them to keep it and walked out. Unbelievable.

We wanted to love this place. We really did. But if you actually need coffee in a reasonable amount of time, do yourself a favor and go...

Below Average. Civil Pour clearly thought they could get more revenue from opening another location in Far North Dallas, as there really aren't a lot of coffee shops options in this area. They probably should not have done that. Their Walnut Hill location is better...in every single way. The ambience is better; baristas are better, faster, and friendlier. The Walnut Hill location is the one I'd visit, not this one. This is just another suburban coffee shop serving less than average...

This has become my new favorite neighborhood spot. They always have plenty of seating, and very rarely is it loud inside, even when they are busy. The lattes are great, and they have free, fast wifi (and clean, single-occupancy bathrooms). Literally have ever had a bad experience here.

There’s just ONE thing: they only have a 16oz size for iced drinks. Big mistake. Huge. You need a bigger size for iced drinks. As a gay man, I take my iced lattes very seriously, and I need at least...