Uptown Deli — Restaurant in Richmond Hill

Waited 30+ minutes for a Bronx Bomber . The experience was interesting, looking up at the guest who entered after me being served before me took me on a ride to the 1930s. I was finally approached and asked if I received my meal before everyone else was addressed before me . One other black guest walked out after he noticed what was going on. Leaving his paid for meal, it finally came out. Then I heard my name called. I guess it was time for mine to be made it tasted like an Arby's Ruben. I travel all over for good food and experiences with God's people. Hopefully, this is lesson please give good customer service and engage with your customers, letting them all know that you're...

12.99 Cuban was cold, not even melted cheese. Pickles fall off because they're cubed not sliced. The pork was cold and grey. Have to reach across counter to pay, big trays to serve small sandwiches on. Really hate that the new owners ruined this place as there isn't a lot of options in Richmond Hill but I doubt I'll be returning now

Edit: in response to the owner, nah I'm good. Uptown deli was good before and is no longer. It isn't my duty to show how to run a business or make better sandwiches. That's your job as a restaurant owner. I'm just sharing my experience with...

Uptown Deli has been remodeled, and has a new owner, so am guessing they are still in their “adjustment” period. As counter service deli’s go it is ok; however, the food is overly salty. I had a grilled chicken wrap that would have been great with about 1/3 the salt. My wife ordered the club sandwich, it was bland. I hope, and suspect their food will get better with customer feed back, I believe this because the owner made a point of asking people including us, about our service and food. We will be going back, and I expect things to have improved by...