Sweet Fix — Restaurant in Richmond

I hired Amanda at Sweet Fix for our wedding cake, and I wanted to share my honest feedback with her and future brides looking for a cake artist. First of all, the good stuff: the flavor and decorations of the cake were fantastic. My guests and I were all very pleased with the flavors we chose, and the look of the cake was lovely. However, the reason I can only give 3 stars was actually around the business and experience of working with Amanda. One bit of feedback I hope they will take on is to offer event packages for the cake proposals. In my experience with all the other vendors I worked with for our wedding who were involved in food and beverage, we had packages that broke down the costs of what we were paying for, but didn’t nickel and dime every single little thing as separate charges. With Amanda at Sweet Fix, we kept receiving separate charges for the tasting (which was $20 for 4 very tiny cupcakes - barely enough to split with my spouse), for the design consultation, for specific details on the cake, etc. I am totally fine with compensating people for great work — but the way this was gone about left a bad taste in my mouth. It felt like I was being “nickel and dimed” over every little thing, instead of just paying for my wedding cake and all that comes with that process. Amanda was also extremely hard to get in touch with — I noticed when wedding season picked up, she got her assistant Kimberly to start responding for her, which was good, but only started shortly before our wedding. Finally, the last bit of feedback I would offer Amanda is around her attitude through emails. Several months before my wedding, we shifted the color scheme slightly and I requested to change the color of the fondant but keep the majority of the design the same. Her response was not very accommodating or open, and again brought up the fact that this would be an additional charge. Perhaps it would have gone better if she or her assistant just called me, because it could have been that her tone wasn’t coming across as intended - but I was emailing dozens of vendors for my wedding, and hers were markedly less warm and open than others’. So, all in all, overall the product was good, but the service left much...

First off the whole vibe this place gives off is amazing. It's super warm and inviting plus the staff is amazing. Both times I've been to sweet fix they were closed, but they still let me in! Yesterday was 2 dollar cupcake Thursday and my oh my! I got a chunky monkey banana cupcake and a lavender cupcake. Best 4 dollars I've spent all year. I've never had either of those but both were super yummy and perfectly moist. I could've eaten both cupcakes but what kind of monster would do that? So I decided to share and gave the lavender one to my girlfriend and I ate the chunky monkey. I was skeptical at first because when I think of lavender I never ever in a million years would've thunk it would've touched my soul like it did. 😩 Seriously some next level cupcakage going on. I don't know how they do it but it was pure magic. My girlfriend , who is a cupcake connisuer tried the lavender cupcake and was absolutely blown away not only by the beautiful presentation of it but the taste and smell of the cupcake. Stimulates all the senses! She even mentioned that it tasted better than Georgetown cupcakes. That's Big Time! This is one of those cupcakes you gotta eat with a fork 🍴 slowly to basque in all of its glorious cupcakage. Love this place they will be around for a long time and I'll be a happy customer for a long time. Thank you...

Amanda and her staff were professional and immensely helpful from the moment my wife and I contacted Sweet Fix RVA. We live in Florida, but our wedding was in Disputanta, VA. We called to set up a tasting on our visit prior to the wedding and Amanda continued to communicate with us up to the big day. I was impressed with all of the cake and icing flavors we tried during the tasting and it was difficult to select a few from them all. In the end we landed on two different cakes and icings for the wedding cake: banana cake with peanut butter buttercream and almond cake with vanilla buttercream. Additionally I had a groom’s cake with (my favorites): dark chocolate cake with coffee buttercream and caramel drizzle. This is the only cake I have a picture of and it was a fantastic design! Lego and STAR WARS have always been large parts of my life. Originally my wife thought I wanted a lightsaber battle between Lego Luke Skywalker and Darth Vader. I contacted Amanda in secret to create a Lego Han Solo and Leia Organa bride and groom. Amanda accommodated and my wife was pleasantly surprised by my design change. Thank you Amanda and...