Wendys on the Eastern Bypass is one of the very few fast food restaurants left where you can still walk inside to order food, sit inside with good company, friends & family in a clean & tidy as well as very quiet for fast food restaurant at dinner time..... EXCEPT There was one issue while my boyfriend and I were standing in line to order food.... our cashier (who had family of 6 directly in front of her) yelled out "umm excuse me, wasn't your break over 10mins ago??" Of course everyone- wendys employees, guest in dining room & more customers standing in line, including my boyfriend & I were silent 🤫.. in shock & thrown off that this employee would not only yell across the restaurant to her co worker but obviously embarrassed her as well... buT the 'yelling cashier' actually ended up being the one who was embarrassed 😳 because she then realized she read the time WRONG ⏲🤔🙄 !! !! Idk where or who the manager is ... 🤷♀️ BUT I would definitely suggest that she remind her employees to focus on their own job at hand and ask that each of her employees respect one another as they would...
Read moreLast car in a drive thru that consisted of 3 cars at 11 o'clock on a Wednesday night...took twenty flippin' minutes minutes to get my food...which consisted of a junior bacon deluxe sandwich, small fry and four chicken nuggets...IDK...seems kinda slow to me...then when I got the food...the fries n nuggets were cold...like crummy...rubbery...nasty...cold...And the burger was dripping with grease...WTF Wendy's on the bypass in Richmond, KY....get it together....oh, and they never asked me what kind of sauce I wanted for my nuggets...didn't discover that gem until I got all the way home and started digging around...
Read moreStarted liking this Wendy's until they started talking back in forth with each other about my order about ..."Why do I want extra lettuce, tomato and onion on the side?" I mean... really? It happens every single time. Why can't you all just do your job. I wouldn't make a big deal out of this, and I'm not the type of customer that would usually complain over anything, especially the small stuff, but it has gotten so bad that they have questioned me about it. It's just a piece of lettuce, onion and a lousy slice of tomato. Good Lord!!! I didn't break any...
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