Wingstop — Restaurant in Rio Rancho

We ordered the party pack for delivery, off their website 40 wings with sides. When it arrived we were missing half the order. I called and was told there was no way they could deliver the other half, no way they could issue a credit for the other half. My guy got on the phone & after a bunch of back and forth the manager told him he can't do partial refunds only full refunds so he'd give us a full refund in 7-10 days. No refund ever issued, not to mention they were incredibly rude. We spent $75 for 20 wings, no sides & terrible customer service. Ironically I called the Bernalillo location first & they were so helpful, willing to get the wings out to us/credit us but unfortunately it wasn't the location I ordered from. Note to self, use Bernalillo...

Extremely disappointing. We eat at the golf course one all the time and we’re so excited for this one to open. The chicken sandwiches are amazing at golf course. Big crispy. Delicious. It couldn’t be further from what this one offered. A tiny, soggy, rubbery, not even chicken like sandwich. It was hard to chew even. Absolutely terrible. Didn’t even come close to filling the bun out. It’s clearly very low quality chicken. So sad the one just up the road could be night and day better. This location is not using quality product $18 and I wouldn’t even ask my German shepherd to eat it. So very...

Placed a take out order around 1015. They don’t close until 11. Got there at 1040. My order was correct but they didn’t give me the side of sauce that I ordered, when I kindly asked for it the white young lady with reddish hair had an attitude and said that they already cleaned up and they couldn’t give it to me. However, I think the young man with curly hair who i think was named Andre’s was very sweet and got it for me anyways. He apologized for her. He was so sweet while his other coworker was rude because she just wanted to go home. Definitely won’t order again if she is...