Creme de la Creme Cafe — Restaurant in Riverside

Updated: I was confronted by the owner while having personal lunch in the building. Joe was very kind, offered an apology for the poor service & sad bowl that was previously served. We had a nice chat about the person in question and they no longer are employed at the cafe. I was given a replacement bowl to make up for the last, it was made properly. Still had frozen berries, which I agreed to, as they were out of fresh. Kind of a disappointment as Joe assured me there were fresh berries available now.

Previous, 1 star review: I work in the building & I order semi regularly from this cafe. Every single time, there is an issue. The "manager" charges differently, for the same item, depending on how she feels at the moment. I have called her out on it, but she'll make up random excuses for her actions. The order online option for time selection for pickup is more of a guestimation... I've waited 10+ min for orders on numerous occasions; all while they're not busy and the order is scheduled 15+ min in advance. Today was a new & fun experience, they're getting stingy with their acai bowls. They haven't had proper stock for the items included in the bowls for quite sometime but today, while waiting and watching my bowl be made, I noticed that the employee filled the bowl with excessive amounts of granola. I asked if this was new, she stated this is how she always makes them. I've ordered this particular bowl 5+ times and never seen that much granola. Photo below is after I physically dumped out all loose granola. Also, the 16 oz bowl will run you $9+... I've included a photo to show the excessive amounts of "filler" The staff are rude and inconsistent, the food is overpriced and mediocre... the only benefit is location but they're never open during the actual hours stated, either late to open and/or...

I ordered a plain bagel with cream cheese online, got a receipt that said to pick up my order between 7:35 and 7:45. Went down to pick up my breakfast. They did not get the order "digitally" so they would not make it. went back, got my receipt and the manager still would not provide the bagel. I checked my bank and they took out the money. Now I have that much less money, a receipt and no breakfast. and instead of talking to me, the manager spoke to her employee in Spanish and the employee had to tell me in English what was said. She could not even talk to...

Some food items are okay but other items are laughable. I ordered an avocado toast, I'll let you decide if it looks good. Most, if not all, their bakery items look like they come from costco's bakery section. They had a few times were they sold what looked like non store bought muffins but that was only for a short period. Coffee is pretty...