Frequent customer here.
First and foremost, I want to say that the food is great. I alternate between the pho bowls and the fried rice (the latter can go as high as $17 by the way)
As for customer service, it lacks plenty. The ladies are quick to get you out, and twice I had to correct the cashier that the price was incorrect, which may have been due to the language barrier (which is a BIG barrier here), so I brushed both incidents off. The complimentary water is very nice though.
Atmosphere. The photo says it all, they gave me a used / very dirty plastic spoon with my recent order. I don't want to think about what the back kitchen looks like. Id've gone back and brought their attention to it, but as mentioned above, I'd have a harder time explaining the situation trying to get them to understand, than just using a different utensil.
All things considered, the food is great but be sure to double check your receipt - mostly for human error.
Update: first time coming back since the review, had to pull up my calculator to confirm the price for two pho bowls. They're definitely adding whatever they want to their charges (to go...
Read moreI am Vietnamese, a picky Pho eater and this restaurant has won my heart. We went to Riverside for my daughter's UCR school and decided to try out the Pho restaurants in Riverside area. I previously tried other restaurants nearby but none was as compared as Pho DJ. My usual favorite is Chicken Pho. The soup was right on, the noodle was soft enough to chew and not sticking together, the chicken meat is fresh.
The restaurant atmosphere is decent. Everything is clean. It's not super spacious or overly decorated so it's not important for my visit. I came for the food. The service is super nice.
I spoke with the owner couple, they were super friendly. They let me know the restaurant is 6 yrs old and was mainly running by family. They have tried to keep the cost down even though they are a bit struggling with inflation. They cook the Pho with family recipes, soup is cooked with bones, and the noodles are always fresh, and this is what I like about authentic Pho cuisine.
I will definitely revisit this restaurant the next time I am in...
Read moreHonestly, what’s wrong with people. You come to a place to eat VIETNAMESE food. Not to criticize people because they don’t speak perfect English. Of course they will not speak perfect English. My boyfriend and I went through the reviews and he is a huge believer that if service is bad food is great and I got to tell you. Don’t trust the reviews. Customer service was very good. All including the lady mentioned at the comments before was nice. And I specifically took a picture of my boba so you can see the large boba size. These are Vietnamese people, they have different cultures they ain’t going to be like American people. Just sit, speak clear and give thanks for the tasty food. Definitely don’t take it too serious if they aren’t the best host. But I can tell you the food is delicious and definitely appreciated the effort in the costumer service I experienced...
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