I just left here this morning. The woman of this is establishment is wonderful very respectful she ensures that all of her customers are happy everytime with my experience. This rating is solely based on the man of the establishment he is rude and disrespectful and doesn't have a clue about good customer service. This morning in particular I purchased a cup of coffee like I pretty much do a french vanilla cappuccino. After he filled the cup with coffee he then brings it over and begins to place it in coffee that another customer wasted thank God I was there to stop him. When I stopped him and asked him what is he doing he said oh I am not going to serve you anymore you can wait on her. I then said to him I need a lid for my coffee he replied I do not have any. He new he didn't have any in the first place. On another day that I visited I handed him my credit card he tossed it to me when returning it. The ONLY reason I have returned is because of the lady. He likes to "joke," but none of his "jokes," are funny. He asked if I were happy that my grandson is light or dark because he is multi -cultural what does that suppose to mean? I should have been done then! Whenever I visit there I do business with the woman. I ALWAYS deal with her even if I am up next in line however today she wasn't available so I had to do business with him that was the icing on the cake I will not be returning due to his blanton disrespect and unprofessionalism. I am going to miss the woman especially because she is going through some things personally. I suggest the man get a professional clue about how to treat his...
Read moreExceptional Donuts and Stellar Service - A True Delight!
Our family recently had the pleasure of visiting Steve's Donut Shop in Riverside, CA after hearing the exciting news that it made it into America's Top 100 Donut Shops. We were thrilled to experience this renowned establishment firsthand, and we were not disappointed!
Upon arriving on a Sunday afternoon, we were informed that the selection was limited due to churches often purchasing donuts for their congregations. However, even with a smaller variety, the available donuts were incredibly fresh and absolutely delicious.
What truly set Steve's Donut Shop apart, however, was the exceptional service we received. The staff went above and beyond to ensure that every customer was taken care of and made to feel welcome. The warm smiles and genuine enthusiasm created an inviting atmosphere that made our visit all the more enjoyable. It was evident that customer satisfaction was their top priority.
If you're a donut lover or simply appreciate exceptional service, Steve's Donut Shop in Riverside, CA is an absolute must-visit. Their inclusion in America's Top 100 Donut Shops is well-deserved, as they consistently deliver on their promise of high-quality, mouthwatering treats. With their outstanding customer service, you'll feel like a valued guest from the moment you step through the door.
We can't wait to return to Steve's Donut Shop and indulge in their delectable creations once again. It's not just a donut shop; it's a haven for donut enthusiasts and a testament to what exemplary...
Read moreI presume the man selling me donuts is Steve.
I decided to come here in the morning to treat myself to donuts and coffee before work. I noticed how this place has so many gold reviews and have been trying all the donut stores near me as a new local.
The donuts look superb, freshly made. I am eating a glazed one as I type this and it is quite delicious.
Main thing about donut shops is that their coffee can be hit or miss. The coffee here is pretty darn good which means you don't have to get coffee somewhere else if you wanted donuts.
Additionally, Steve or whomever the man is running the store is very friendly and kind.
Overall, excellent experience here. I can see why there are so many good reviews. I felt very welcomed and not rushed at all. Try this place out.
I forgot to mention it's damn affordable too. I paid less than $15 for two large iced coffees and six donuts. Let's go!!!!
Ps Steve if you're reading this, you seem like a stand up guy. Your donuts are...
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