There is something that happens inside of a man when his roadside stopping point of choice provides less than satisfactory service and comfort. There is a moment, known only by the people who care the most, that hurts the soul like the metaphoric bite of a medium to large sized ferocious mosquito. Somewhere inside, I am sure that all Taco Bell customers who have had the misfortune of stumbling upon this Western Pennsylvanian establishment have felt this miserable pang. Upon entering the building, an immediate sense of claustrophobia and chromophobia settled deep in to my bones. The restaurant, designed to suit the seating and comfort of any influx of Taco Bell-ers at a moments notice, was poorly designed and just about the size of the dining room of a large baby boomer family. A displeasing assortment of purples, creams, light browns, and uncomfortably placed KFC reds decked the walls, halls, and stalls, poisoning the mind with flashbacks of 1990's suburban Chuck-E-Cheese restrooms. I have no poor words for the staff of this Steubenville Pike roadside attraction. A nice group of people, willing to accommodate and dutifully performing their assigned tasks, I was reminded briefly of the blissful experience that is normally rung through my body by the Bell of all Tacos. My order, a T10 meal (Gordita crunch), with one hard shell, and one soft shell taco, and an additional order of my constant in life, 4 piece Cinnabon Delights, was less than satisfactory, I am sorry to state. A poor display of paper AND taco wrapping led me to believe my entire meal was all but asking to be spilled all over my tray and table. A table, might I add, which was meant to be a table for 8 but was cramped as a 1980's mosh pit. Upon looking for some Taco Bell "Fire" sauce, I was bamboozled to find a flabbergasting display of sauces, napkins, straws, cup lids, and salt and pepper squeezed in sloppily on the ordering counter. Obviously placed as such to create room for a silly display of KFC catering propaganda, I felt as if Colonel Sanders' ghost himself was invading my Taco Bell comfort. My sodapop beverage, the Taco Bell classic, "Mountain Dew Baja Blast," was flatter than the Salar de Uyuni in Bolivia – the world's largest salt flat. This disappointment was shared by an acquaintance of mine who was sharing this particular visit with me. Another acquaintance stated that his T9 Crunch Wrap Supreme was poorly composed, and quite obviously sloppily formed, leaving his sensitive palette longing for order. He did admit, however, that his Mexican Pizza was quite delicious, and that he felt sure that it was of the quality that he has come to expect from this franchise, calming the anxiety brought upon by a frighteningly poor experience. Another friend, who ordered a truly astonishing three bean burritos, ate only two, claiming that "the taste was just off today." More disappointing than anything, though, was the tear-jerking experience induced by the worst thing I can imagine happening within a safe Taco Bell- that-which-must-not-be-named- overcooked Cinnabon Delights. I have consumed a rather high, rather unhealthy, rather impressive amount of these creamy fluff pods in my time. I have developed a certain expectation for these circular desserts which was far from met today. Tasting a slightly burnt Cinnabon Delight is like losing a fish that you have been feeding diligently for months. It is minutes of feeling pure defeat. To not feel the warm, gooey innards of these succulent orbs explode in your mouth is an abhorrence. 3 acquaintances had the exact same heart breaking experience. Being a true supported of this company, I took myself back up to the counter, ordered a second 4 pack of Delights, stating my dismay, and hoping for better. What I received was the saddest 1/3rd of a dozen Cinnabon Delights I have ever witnessed. In a stinking KFC stinking bag. Upon being given this malevolent excuse for a Taco Bell order I promptly left the restaurant, feeling defeated. I do not plan on returning. Thank you for your time. Have...
Read moreI wish I could recommend this location. Their hours are bizarre, only open 12pm to 7pm, but that's more of an inconvenience than anything. The food seems to always be made correctly and reasonably quick, and it never "tasted like KFC" like I've had happen at other joint KFC/TB locations. That is the only thing keeping this review from being 1 star.
Unfortunately, they're overcharging significantly. While I believe their normal menu items are priced accurately, I was charged $11.43 for a meal that should have cost $8.54, that being a black bean crunchwrap, two spicy potato tacos, and a bean burrito. This has happened on two occasions. When I asked about this today, I was told that their dollar menu items (my personal go-tos for their good value) were not, in fact a dollar. They were instead two dollars for the tacos, and $2.19 for the burrito. The reasoning for this was that "they were an upcharged location compared to the app", supposedly due to being a joint building with KFC.
This would be believable if not for the fact that the menu RIGHT IN THE DRIVE THRU has their value menu items marked at a dollar. I wish I'd thought about it while I was there or I'd have taken a picture. Sadly my eyes aren't very good and I didn't notice the prices marked at a dollar until I was already on my way past the sign. Notably, I haven't gotten a receipt from them either time I've been there.
None of this would be an issue if they took app orders (not to mention I could get the boxed combos as well to save extra $) but again, supposedly due to being a joint building with KFC, they don't take anything from the TB app. It's honestly disheartening because there's been many a day I'd have liked to swing by and get the $5 boxed meal only to remember that they don't do that here.
This was the most convenient Taco Bell for me due to its closeness to my job, but I simply cannot go to this location anymore. It sucks because the food is good and the staff are quick, but I won't go somewhere that doubles the prices on their value menu without telling anyone, especially if I can't even do an app order for...
Read moreI went in here 2 days ago while on a delivery route. Thought I would get some KFC ordered the $7 box. Kid Rings it up for $10.38! Didn't have a clue what he was doing. So to make it simple I just got two value menu items off the Taco Bell menu it should have rang up for $4.56. Somehow he rang those up close to $5! Since all my time was wasted I ended up asking his mgr to cancel the order. This kid gives me a side eye like im in the wrong. I told the mgr "unfortunately I eat taco bell nearly everyday nationwide so can figure the price + tax up instantly for whatever region of the country im in!"
Mgr tells this lil punk "dont worry about it"! I dont really care if hes new that excuse is played out! Especially overcharging ppl by 40%. The taco bell menu prices were wrong/in process of being raised as well. I skipped next door to Arbys even tho I didnt want Arbys. Just awful...
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