Bean Me Up — Restaurant in Rochester

I love this shop and visit multiple times per week. Pretty sure my eldest son and his friend(s) single handily buy all of the Jaritos. The atmosphere is fantastic, the artwork is fantastic, the snacks/food are always so tasty and all of the staff is friendly.

The barista working today is lovely! She’s always very friendly and makes a mean iced dirty chai!

Unfortunately, there was a really nasty lady there today. I am worried she’s going to leave the bad review that she threatened and I want to make it clear that she was in the wrong. She ordered a drink that she and the other female with her didn’t like, she ordered two new drinks that cost more than the original drinks and threw an absolute fit when she was expected to pay the difference. The barista tried to placate her by providing her the difference from her own tip jar and to no surprise that didn’t satisfy this woman. All that she accomplished was making everyone extremely uncomfortable and I’m very thankful for the young man who intervened because I...

My wife and I really enjoyed Bean Me Up. I got a hot latte, which was made well. Good espresso and foam. My wife got the Vietnamese iced coffee, which she enjoyed. We each had an açaí bowl, which was delicious and we both recommend.

The café is spacious and has plenty of room to spread out and enjoy privacy if you bring a book, a laptop, etc. On the other hand, the game room is a great idea, and we intend on coming back with friends to play some games. Another lovely touch was the displays of paintings by local artists.

Bean Me Up, if you’re reading this, the only thing we would like to see is ceramics being used for anyone eating in. Not only does it add to the comfort and relaxation of eating in (making you feel at home), it would help reduce landfill waste and play a small yet significant part to keep the environment clean and safe.

Overall, a...

A little understaffed when it gets busy but the drinks are amazing! Some nasty ladies were sitting next to me and I guess they were having a bad day because they lost their minds on the poor counter girl because they said she made their drinks wrong (she didn't) but then when they tried to order a much more expensive drink instead, she charged them for the difference instead of the full drink which was already very nice of her and then they threw a whole fit and other customers had to ask them to stop because they were being so rude. They said they posted a bad review and I wanted to refute their account because I'm sure it was incorrect. The staff here are lovely and the drinks are very good, only downside is some random customers occasionally. I come here all the time and have never had a bad experience. The London fogs...