Poppers Tea — Restaurant in Rochester

This place was absolutely disgusting, very poor customer service, and it very disappointing to me because I was looking forward to finally having a boba place in the mall. The worker we had was a girl and I could hardly even understand what she was saying and when we came up to her politely asking if we could have a refund on the two drinks which was a total of $14.05 which could have been used somewhere else she said we could not, there wasn’t even a sign anywhere in the place saying “no refunds” . We were having such a great day until we we went there. The lady even told us that they had used some ingredients that were old and that that’s why the drinks didn’t taste good, why would you use old ingredients on someones drink who is paying money for it, it doesn’t make any sense. I would put zero stars if I could but unfortunately there’s not one.Would not recommend, save your...

I got really excited when I saw a boba store at the mall however, I ended up being deeply disappointed. I saw lots of kids drinking it and saying that it was so good so I decided to give it a chance. I'm not some boba expert but when I got my drink it tasted almost chemically, I've gotten boba a lot this week at various other shops and they were pretty good but with the drink I got here it made me so sick and I had to throw it away. I don't know what happened to my drink but I am honestly a bit concerned. The tea wasn't very good but the workers were nice. Probably wouldn't recommend, I did get a fruit tea so I'd suggest trying milk tea's maybe and seeing if those are Atleast up...

I've definitely had better bubble tea before. It's not too awful, but it could definitely be way better. I've had some decent boba from here, but once I ordered a strawberry milk tea from here, and they didn't use any milk??? They just used green tea, and I was very disappointed. Also I work at the mall, and they don't even give discounts (Most stores in the food court do if you tell them or they see your lanyard/badge/whatever thing), when even the candy emporium does. Also I know it's the mall, but bubble tea is way cheaper in the other places I've...