Subway — Restaurant in Rochester

Excellent service. I went to a couple other Subway and 2 were closed and 1 was not about to grab anything more out of the cooler. The employee Damien was on is game tonight. He read me like a book and saw I was annoyed and asked what was wrong. Then did everything he could to try and make better from the other store and apologize for the other stores being closed. This guy deserves to be recognized by the company he works for and possibly a raise. I will be calling his store to talk to his manager tomorrow to give him a great review.

This is addressed to the 37th ST. Managment team, you have a great employee and he needs this addressed to him. I don't know if you tell him but I ask that you do, employees like him are a needle in a hay stack. His customer service skills are very good and he might be management material. I may not return to any other Subway in town but I...

This is one of the few restaurants I can eat at. I don’t have the enzyme to digest high fructose corn syrup. Most fast food places use the type of bread, due to longer shelf life and many more preservatives. When subway went away from it- they gained me as a loyal customer. There options are truly endless when it comes to the combinations. I love that I can get it hot or cold depending how I feel the particular day. The veggies are always fresh and crisp. I usually get the foot long and eat 1/2 for lunch and the other half for dinner or lunch the next day. I feel like the owner at this location is exceptional. He is very respectful and proper, something I appreciate and chose this location because he is professional. There are a lot of great online coupons if you order online. Saves you a lot of money, like a lot. I bought 3 footlongs and on...

Wow...really disappointed. I walked in at 8:40ish and order a footlong and a 6in and got out the door by 9:03pm. My friend and I wanted to sit down and eat our subs, and when looking for a spot to sit down one of the workers said "we're about to close" very rudely! I answered back "yeah in like an hour" and she yelled back "we're technically supposed to lock our door at 9pm." Subway, why are you open until 10pm on your website when your workers think they're only open until 9pm?? I want my tip back! I actually like Subway but I won't come back and I definitely be talking down on this storefront and in general on the business because of this experience tonight. The other 2 people (guys) were pretty chilled, and if they had a problem then atleast they didn't take it out on customers. You have poor reputation of your business at...