Chipotle Mexican Grill — Restaurant in Rock Hill

I've always had good experiences at this place. The vegan sofritas is amazing. I'm saddened that Chipotle as a company has done away with the custom digital soda machines. Don't expect anything sugar free unless it's packed with caffeine. The seating has never been crowded, but I wish there were more booths instead of those stool things (no back support), hard wooden chairs, and even hard wooden booths. I feel like that's the kind of place where they want you to get it to go! But I had no problem sitting in that booth, getting messy with a giant burrito, and doing a crossword. Employees are so friendly in my experience. They have bathrooms. They are both family restrooms, which means they are gender neutral. As a woman I'm used to restrooms being cleaner, because women's bathrooms are cleaner, but here I've gotten a taste of gender neutral bathrooms, where certain men think it's funny to pee all over the seat and leave it up, etc. But I think the employees do their best to keep up with it. That's not...

I arrived at 9:36 and the doors were locked. Another couple was also at the door. Someone came out so I went in and the employees yelled we're closed. I asked why, it says 10pm online. They agreed but said it was close enough to 10. Meanwhile they were piling their to go meals high to take home. I asked if they could just make a veggie and chicken bowl we drove all the way there and I hadn't planned to cook.

They had no rice, no question, no corn and no Pico and no chips. But had they waited to make their food and served customers until close they would have had enough for our paid orders. I still paid 38.00 full price for guacamole and the bowls even though we had no chips or rice etc to go in them and they didn't offer a discount. Very unprofessional and rude and gave very small meat portions. I will not be back. I called tonight and again the line sayd closed at 9:32 pm no one answers it's automated. Closing early is a regular at...

I waited in a long line and when I got up front to order my food they told me I can’t order a an adult quesadilla inside. They said I have to order it on-line. The guy behind the counter said they can do a kids quesadilla inside, but not an adult one since it holds up the line. It would have been nice if I knew that before I ordered or went inside. The Chipotle in Fort Mill, SC off highway 160 lets you order a quesadilla inside the restaurant. I e even ordered one in Charlotte, NC and they let me order a quesadilla inside. I’ve never heard of never being able to order a quesadilla inside. When I went to pick up my food I told the lady my name and she claimed she couldn’t find it. I had my order number. Then after a while she found my order with the exact name I gave her. Unbelievable!!!! There needs to be a note on the door or something so customers know this information. It was a bad experience. I will...