Smoothie King — Restaurant in Rock Hill

I have the pleasure of interacting with Thomas and Melissa during my visits to this location, and I must say that their professionalism, leadership skills, passion, enthusiasm, and patience truly stand out. Both Thomas and Melissa display a high level of proficiency. They are attentive, courteous, and always have a genuine smile on their faces. Their friendly demeanor create a welcoming atmosphere, making customers feel valued. In terms of leadership skills, Thomas and Melissa excel. They are knowledgeable about the products offered at Smoothie King, effortlessly guiding you through the menu options and providing insightful recommendations, such as downloading the app for ease of transactions and bonuses. Their ability to effectively communicate and address any queries or concerns demonstrates their strong leadership capabilities. Furthermore, their passion and enthusiasm for their work are evident. It is clear that Thomas and Melissa genuinely enjoy what they are doing, and this excitement translates into the quality of service they provide. Their passion is contagious, making me even more excited about my Smoothie King visits and experiences. One aspect that impresses me the most is their patience. Despite the busy nature of the store, they never rush or make anyone feel like they are inconveniencing them. Instead, they take the time to listen to any preferences and cater to any specific needs. Overall, Thomas and Melissa deserve commendation for their exceptional performance at Smoothie King. Their professionalism, leadership skills, passion, enthusiasm, and patience are truly outstanding. They not only provide a memorable customer experience but also represent the values and brand of Smoothie King with excellence. I look forward to my next visit, knowing that I will be greeted by such exceptional employees. Keep up the fantastic work, Thomas and Melissa! P.S. Thomas will be leaving soon for new ventures I’ve heard. Good luck to you, Thomas! Welcome Kimberly as the...

First, let may say I love Smoothie King! My favorite! But, not the point of this review. I was in the store around 2pm. One young lady making smoothies, one young man on the register. Easily 25 customers standing, waiting either to order or on their smoothie. During my 30 minute wait I watched this young lady hustle, thank every customer and apologize for the wait. EVERY CUSTOMER. The young man who was 3 days into his new job, took orders and jumped in to help her in any way he could. It was so refreshing to see.

I also learned 3 of their teammates had called out that day.

I didn't ask their names because it was so busy and I didn't want to interrupt...but as someone who works in Talent Acquisition and understands how tough this labor market is...hold on to these two! ...

This morning I order on line at 8 am and it said it was received and be ready at 8:33 am. I drove over and it was not open. An associate was out side waiting. I went to dollar general and came back. Still not open. I called other smoothie to see if I can get some help for her. Called corporate office left a message. Went back home. Said my order was ready.drove back up there. The young lady that was waiting out side open the door and apologized. I asked her what happen. The person that was supposed to open up is still not there. I told her it was not her fault she was on time. Finally the opener came in. Never apologized. I love smoothie king. I would of like to had this gentleman be professional. Maybe I am...