Tropical Smoothie Cafe — Restaurant in Rockingham

Came in to get my typical Açai bowl, which I get 3 times a week.. same exact thing just for the I’m assuming “The Franchise Owner” to say to me in a nasty attitude well you can’t do it that way, and if somebody has been doing it like that they’re wrong and I’m not losing my franchise license because you can’t sub fruit for granola like why the sudden change? Besides the point it’s not very professional on your behalf to be snappy for the sake of 63 cents, I’ve been getting the same exact thing since they even started carrying the açai bowl, I have the receipt/ recent online orders, anyways she got a nasty attitude, you’re already short staffed the least you can do is present a positive attitude and be reassuring instead throwing a card in somebody face talking about well corporate this and that like...

I’ve been coming to this tropical smoothie location since they’re been open and last night was the worst customer service. They have these young staff working at night; rude, disrespectful, didn’t speak, poor customer service and no “thank you.” I called the manager this morning and she totally disregarded my complaint as if my concerns were not valid. She tells me she doesn’t have to apologize or make it right because she didn’t see an issue from the camera when she looked at it. I will never go back to this location tropical smoothie in Rockingham again. I will drive to Moore county tropical smoothie, because I refuse to patronize with a business whose...

Wonderful place to get a delicious smoothie or one of the best acai bowl's (With Nutella) omgoodness it's my new favorite thing lol.... Everyone who reads this should definitely go or download the app and order ahead of time... For smoothie I would recommend the Bahama Mama and for one of their bowls definitely the acai bowl me personally I love it with the Nutella but if you don't want it of course you don't have to have it on there, also you download their app and get a free smoothie! Definitely won't be disappointed...