Marios Early Toast — Restaurant in Rocklin

Horrible Experience Just had one of the worst breakfast experiences I have ever had at Mario's Early Toast off Rocklin Road. This is very sad because I have patronized the Early Toast at Rocky Ridge Plaza numerous times and have also had a wonderful experience. This was my first time at the Rockin Road location. From start to it was horrible. Sunday, 12:45 pm, not overly busy, no waiting and we were seated right away. The Hostess or should I just say the individual who sat us acted as if he did not want to be there and seemed to be put out to do his job. No greeting, no pleasantries not even a smile. It took a while for the server to come by. Wife ordered a cappuccino and it was quite sometime before it arrived. Food order went fine. When the food arrived the French toast was cold, so cold the butter would not even come close to melting. Both orders of hash browns were extremely cold. Bacon was ordered "well-done, extra crispy?" It arrived practically raw. Sausage was lukewarm at best. Both egg orders were fine. It was like they plated everything on cold plates, and the food sat around awhile before they plated the eggs. I am not one to complain about my food or the service during my meal. Primarily, because I never give anyone a second chance to get my food right. Something that should be right to begin with. Nor will I give anyone an opportunity to contaminate remade food. But, the bacon was so under cooked I had to bring it to the attention of the server. He checked what he submitted and let me know it wasn't his fault but would ask for a side of bacon well done. It came out charcoal black. That was it! I was done! Wife requested to-go containers for her leftovers. This restaurant is in serious need of management who care about what goes on in their establishment. Also needs a training staff who can get the personnel trained properly. The Cashier was less than friendly as well. She must have been trained by the same individual who trained the Hostess. The one positive was, while leaving a young lady, server noticed the carryout containers and said "here let me get you a bag for that." She was very pleasant and she even was smiling. Hopefully, this is not the new norm for the Early Toast restaurants and the Rocky Ridge Plaza establishment has not succumbed to these...

First of all, I want to say that I understand the rules here, but I was waiting for friends to arrive for a table for six, and they ended up not showing up. I sat at the bar to order takeout food, planning to eat outside while I waited. However, the hostess and one server approached me and were very rude, repeatedly insisting that I couldn’t sit there. I explained, “I understand, but I just want to order food to take outside.” I emphasized that I would be sitting outside to eat while waiting, but they showed their displeasure and walked away.

As they passed by, they repeatedly said, “Rude, on purpose,” which my husband overheard. I then asked, “Do you have a problem with me?” The manager looked at me, denied it, and walked away. After that, she didn’t return around me and stopped looking at me, yet still exhibited unkind behavior.

My husband mentioned that this woman seemed to control everything and direct who should do what, leading me to believe she is likely the manager of the restaurant or in charge of this area. I want to stress the importance of improvement in this matter. I hope this message reaches the owner because if you are confident that your restaurant is good and the food is delicious—which it is; your food is indeed tasty and very clean—then it is essential to address the behavior of your staff. Such conduct towards customers, not just towards me, is unkind and...

We had the nitro cold brew, the cinnamon roll pancakes, strawberry crepes with house potatoes, and a scrambled egg.

The cold brew was on point. Nice foam, chilled perfectly, and absolutely delicious. The cinnamon roll pancakes were the best I've ever had, bar none. The pancake was light and fluffy with the perfect cinnamon flavor and the icing was sweet, but not too sweet. The scrambled egg was done perfectly and was light and fluffy, which was a pleasant surprise. I also really enjoyed the house potatoes. They were seasoned quite nicely and were crispy on the outside and tender on the inside.

The strawberry crepes were good with fresh strawberries, whipped cream, and crepes that felt like they came directly from France. Excellent texture and perfectly done. However, I have a minor gripe. Usually sweet crepes are filled with mascarpone, whipped cream, or something. These were not.

I honestly really missed the mascarpone and felt like for such an excellent crepe, they did it a disservice by not adding a touch of mascarpone inside the crepe.

Is it the end of the world? No. Is it a matter of taste? Probably. Would I go back? In...