BoatHouse Asian Noodles — Restaurant in Rohnert Park

This is yet another beautiful eatery with immense potential that is horribly let down by abusive upper management. As someone who is friends with people who have been employed here, I've learned many upsetting things about the owner, Cat. My friends are wonderful servers with integrity who were excited about working in such a cool place but unfortunately had nothing but bad things to say about their experiences.

Cat is easily aggravated and openly belittles staff during service, regularly (and loudly) telling them that they are incompetent and unknowledgeable about the menu when they are following guidelines and recipes that she has set. She likes to do this without offering advice/critique, then eats and mopes on her computer in full view of customers at the bar. She is also extremely strict about food. She does not like to allow customers to modify food and advises her wait staff against accommodating guests. She will even argue with customers over the food, which the wait staff has to apologize for… so if you have allergies or a disdain for a common ingredient, that alone should tell you to steer clear.

Fortunately, the recent general manager Rob is more kind and treats customers much better. They would lose a lot more business if he wasn't there to balance Cat's awful attitude and practices.

I will say that the food a friend brought back to me was pretty good, although apparently the wait was long. If I were in the dark about the operations behind closed doors, I might patronize this business again - but I cannot in good conscience support a business that doesn't treat their staff like equals (or even...

I was there today buying steam buns, the cashier rang me up and I gave her the money, my $20 bill was ripped in the middle of the bill half way through from top to middle. Cashier said I can't take this bill because it's ripped. I told her it's money and if it still has the four corners and is still attached it can still be used. The cashier then said it can't go into my machine then she grabbed the bag of buns and didn't ask if I had another payment to pay. What a rude person. I will surely make a complaint to the manager because I use to be a cashier myself and if the bill is attached and have all four sides people can...

I waited 10 minutes at the entrance only to be told that lunch for one can only be accommodated on a high top or at the sushi bar and that none of the numerous four tops that were open and available. This place is inside a casino, which means you have to park a mile away and come in and it’s really only good if you’re playing at the casino which is a smoking casino so there’s that as well so...