Everett and Jones Barbeque (at Graton Casino) — Restaurant in Rohnert Park

A great customer service is to make an eye contact and give pleasant smiles to customers. Well, I always got no eye contact nor smiles, but frowned faces from three different female cashiers on different occasions, the youngest one seems like she does not want to be there and acting like she's doing me a favor on two occasions. Always tried to engage each of them in a pleasant mood but they are fixed to act their own ways with attitude and arrogance. Last 2 orders were not as good as the first 2 times I went, briskets were chewy, link casing is like a tough plastic, ribs were dry and as tough as if you were to chew on a rubber tire, macaroni is dry and chewy (I woder how do they cook it because macaroni and cheese should be a pretty simple recipe to make for softness.) Will not spend a dime at this place anymore because I'll quit going to...

I was really excited to try this place as everyone raves about it. Ordered 4 piece combo which they said would be barely enough for 2 people was more then enough. Let me start with presentation... As you can see from my photo it was drenched in their bbq sauce. It was way too much and made it almost unbearable to eat. Brisket and the links were probably the only thing I was able to somewhat enjoy. Even with all that sauce the chicken was dry and we ended up not eating it at all. Overall i was disappointed as I was excited i have a good bbq place in this area. Would...

I have been to e&j in Oakland and really enjoyed the meal. I ordered 2 rib and brisket meals 65.00 I get home and the ribs r 2 inch end ribs and the brisket was the but end. Really dry. My dog would not eat it. I can understand you have to sell the shorter ribs and brisket ends. But to put them on 2 plates to go is not right. Every time someone gets a bad meal they will tell 10 people and they tell ten people. If you give a great meal people will tell everybody how great it is If you don’t fix it this restaurant will b closed by December. Live up to...