Burger King — Restaurant in Rome

Very disappointed with this burger king,,had been craving a burger from them for days, me and my daughter ordered two whopper Jr's,one with extra pickles and the other with cheese and a small fry, pulled around,paid for our order,got our food and parked in a parking spot on the side of the building, my daughter pulled out the fries and took a bite out of one and it was cold, I said alright I'll let that pass,took out our burgers,her cheese was not melted(just pulled out of the cold)our buns were not toasted,,thought it was supposed to be microwaved after being put together,before it goes under the heat lamp and before it's put in the bag to be given to the customers....I pulled around and talked to the manager Francis and she told me that she was short handed and that there was only three employees there today...first off we went around 3pm in the afternoon on a Sunday,,there was one car ahead of me and one behind me and nobody in the dinning room,,not busy at all...I told her regardless of the problem the quality of my food shouldn't be a issue in a fast food burger king....And to top it off burger king..your meat is smaller than the bread, there needs to be a equal ratio of meat, bread, lettuce etc....Don't know what Francis spends her money on but I like to get my money's worth,didn't get it here today burger king,,you...

First off I had to wait 10 minutes just to get my food which took them a minute and a half to make! There was a man who had been waiting 20 minutes for his order in front of me which they finally made in less than a minute as well. The workers are unorganized and the whoppers I was given was made very sloppily. This is ridicules and I'm definitely not coming back here again. Not only that some of the workers aren't even doing anything like some of them are literally standing around doing nothing while people are waiting for there orders in the lobby!!! If I could I would give them zero stars. Also they mainly paid attention to the drive thru orders instead of the lobby orders. You would think they would get lobby done quickly so they could do drive thru orders but...

20 years ago Burger King was so awesome. Now, they’re absolutely horrible. The food quality has gone down and their prices have gone up. My husband and I went through the drive thru and ordered 2 things. The man at the window told us to pull up further because our chicken nuggets were cooking. I asked for BBQ sauce. A woman brought us our food and started to walk away. I asked her if there was BBQ sauce in the bag and she replied back with a nasty attitude like she didn’t want to be there. It’s so terrible that these young workers get paid at least $15 an hour and yet they think it’s ok that they can give rude and unprofessional customer service. Never going back and that restaurant needs to be...