Chick-fil-A — Restaurant in Romulus

When my wife and I passed through DTW airport on 7 Feb 2024, we noticed that this airport had a Chick-fil-A. We contemplated eating here on that day, but opted for another restaurant since I wanted to try something different/new. We didn't want to pass up Chick-fil-A during this segment of our travels so we made it a point to eat here on 10 Feb 2024 because we had a little over an hour layover at DTW airport, not to mention, we didn't want to starve ourselves for the next 4 hours before arriving home in Las Vegas, Nevada.

As with most Chick-fil-A restaurants, there's always a decent amount of people in line, whether in the restaurant, or in some cases, the drive-thru...and this restaurant was no exception to that normalcy. But just like all Chick-fil-A franchises, the line moves pretty fast and the employees are very friendly/efficient (something that other big name franchise restaurants are lacking these days). We ordered two Grilled Chicken Sandwiches, Grilled Chicken Nuggets, Waffle Fries, and Mac & Cheese, and just like always, everything tasted scrumptious. The prices here are the typical Chick-fil-A prices, plus the standard airport increase...which in my opinion is adequate.

There are two significant things about this Chick-fil-A that I noticed: (1) The restaurant's owner actually replies back to customer's reviews. I have NEVER seen this occur at any other Chick-fil-A restaurants that I've experienced in this country, so my hats off to this restaurant's owner for taking the time to respond to people's Google reviews; both positive and negative; and (2) this restaurant supports the men and women in the Armed Forces and its Veterans by giving a discount on their meals. All the Chick-fil-A restaurants I've been to in my life do not offer a discount to current or previous uniform wearers, so this is highly commendable and appreciated.

Unless you don't have a Chick-fil-A in your hometown or you've never traveled outside of your hometown, I don't think there's a person in this country that hasn't been to a Chick-fil-A. So for those that have never been to Chick-fil-A, you definitely need to stop here, especially if you have a long layover. For those that have been to Chick-fil-A, well, you should know the drill - get it as fast as you can. I don't normally rate Chick-fil-A restaurants 5-stars across the board, but since this one is unique in many ways, the result is unparalleled. I highly recommend this restaurant...

🍽️ Detroit Airport Chick-fil-A: 👍👍👍 👍 👎

Embark on a Quick Bite at Chick-fil-A in Detroit Airport, where travelers have shared their impressions.

FOOD QUALITY👍: The ordered chicken grilled sandwich at Chick-fil-A is deemed satisfactory, providing a decent quick bite for travelers.

SERVICE & AMBIENCE👍: The service and ambiance contribute positively to the overall experience, making it a convenient stop for a bite during travel.

VALUE for MONEY👎: Some patrons express concerns about the value for money at Chick-fil-A, suggesting expectations for more given the price.

SPACE & WAITING TIME👍: Chick-fil-A efficiently manages space and waiting times, enhancing the overall convenience for travelers at Detroit Airport.

LOCATION & ACCESSIBILITY👍: Conveniently situated in Detroit Airport, Chick-fil-A is easily accessible, offering a practical choice for those seeking a quick and satisfying meal during travel.

In essence, Chick-fil-A in Detroit Airport provides a convenient and efficient dining option with decent food quality, quick service, but with some reservations about the value for money, making it a preferred choice for travelers in need of a swift and...

There was a long line. That was ok because it moved fast.

I ordered a sandwich with no tomatoes no pickles. The register read no tomato no lettuce. I reiterated to Khali A, the cashier that I wanted lettuce but no tomatoes no pickles. He reassured me that the register was wrong and corrected it on the register but now it only said no pickles.

I reiterated again that I wanted no tomatoes no pickles, to which Khali A, the cashier, kind of checked me for my fretfulness by responding assertively, “Sir, there won’t be pickles on it!” So I chilled out.

I received my order, take it back to my gate, open my sandwich and not only is there not no pickles, not one pickle, but two pickles. I mean, man! It’s like I was getting pranked.

Also, they don’t scan for rewards points at this location which is kinda wack.This location is not consistent with the Chick-fil-A brand I’ve come to love. I probably wouldn’t go there again nor recommend it, but it’s at an airport with not a lot of options in that gate area. Not worth the airport prices tho.

Plus, not a lot of great customer service. This was my only follow up recourse, unlike the normal...