First time here because a few friends recommended it. Definitely will be my last time. Upon entering I see the large menu for Acaí bowls was attempting to make a simpliar blend in my head an older lady came out just looked at me and walked back to the kitchen. Struck me odd for a restaurant type of place, typically GOOD customer service is when someone walks in you say welcome in, or have you been here before? Can I help you out with something & or reccommend. None of that occured today. I have been to a few places for acai bowls locally as well as out of town and the standard price I've paid is $10. Here I ended up paying $14+ that had no point of sense to it especially since the bowl I wanted and ordered was just acai/pitaya/kiwi/bee pollen. I asked for chia seeds & granola as well however, that seemed to go over the woman's head since it's not in their typical set of combinations. Hence, it never making its way into my bowl. Nothing serious; but it seemed to be a nuisance for the lady to process because she seemed to be more focused on the bowls "appearance" than the actual request of the customer. After my bowl was ready she brought it out then asked if I wanted a bag. I said no it's fine, she then said, "well I hope it tastes good because that's not a common mixture....I said oh it will taste just fine because that's what I always get. My bowl was good as I anticipated, but my overall experience was not a good one and I...
Read moreI always order here. I went there order matcha madness and they bring out my smoothie with a straw already in the drink they never did that. But why they bring out your smoothie with a straw already in it. They are very unprofessional and they hire teenagers and they don’t know what they’re doing and I asked one lady to bring back my money and she looked at me she said she has to call the manager for my money back and she is very unprofessional very rude. I was about to ready to cuss that lady out but I keep my cool.. you guys have to be careful this place they might spit in your drink you never know because you cannot see what they put in your stuff they hide from in the back there they don’t do it right in front of you. You have to be careful all customer have to be careful. This place is very nasty. They say it’s all natural but you don’t know what kind of ingredient they put in your stuff so you have to be careful whatever they put in your stuff they’re not even real stuff they put in fake ingredients . That’s why they always make drinks in the back there they hide in the back there making your drink. The worst place I ever been. Customer service is the worst. They are very immature. They laugh at you and and like it’s nothing that place need to close down. It’s not even real it’s all fake...
Read morewent in to order, and i was the only customer in the building. no issues with ordering, the girl who took my order was pleasant. however, as im sitting waiting for my order, an elderly man who was going back and forth bringing stuff into the shop from a truck parked in the handicapped spot right outside walked in with some lettuce, and stared at me as if i was in his way preventing him from walking to the back. again, i was the only person in the building and was sitting at a table. there was plenty of room for him to walk past me or to walk around me/ around the table. in the moment i said “oh im sorry” and scooted my chair even closer to the table, and at that point he completely ignored me and walked past. im not sure if this is someone who regularly works there but its common courtesy to not ignore someone when they go out of their way to not be in the way, a small head nod or “no problem” would have...
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