Shark Fish & Chicken — Restaurant in Ross Township

Called in a order for wings and shrimp . I was told it would be ready within 15mins . I get there 25 mins later , pay for my food . Then stood waiting because my food should have been ready. Time goes by , I ask the cashier how much longer for my order. She replies with the nastiest attitude,” I’m not the cook so I wouldn’t know “. I then asked her if she would be so kind and asked the cook. As I was pressed for time . The cook reply to me I can give you this raw shrimp on your platter if you’d like . I instantly demanded a refund . I will not spend my money not eat food with this kind of behavior. A lot of reviews state fish making them sick , I wonder if they asked about time and the cook served it raw like he threatened to serve me . All the reviews about the disrespect, and not up to par food are correct. I gladly went down the street . They were very nice and had a lunch special ! Go down the street they want your business there. Never again !!! I hope this place is closed because it’s obviously not intented to be of service to us . Please read reviews for what they say . 9/10 the reviews you read are 100% correct . I learned the...

My wife called to order a 6 wing dinner for me. She requested that the chicken be cooked medium, not hard, not soft. The employee repeated the order back, specifying that the chicken will be cooked soft? My wife corrected the employee, reiterating the "medium " request. The employee flips out and bursts into a disrespectful tirade about how in order for the chicken to be prepared medium, the cook has to be told to prepare it soft?! Firstly, I as a customer don't care about the inner employee to cook dynamics. Secondly, I do deeply care about how you speak to my wife. Who is a potential customer just making an order. The moral of the story..She decided to order from another location and I have decided to never do business with that location again. We will not reward poor behavior with our hard earned dollars. My advice, whomever is taking orders via phone needs to learn how to serve customers with appreciation and respect. Management needs to provide more than chicken, try concern and...

Tragic. I ordered a large gizzard. The were burnt and too hard to eat. I took them back. The manager was very rude. I asked for my money back and the manager told me I'm not giving you money out my register I told him there's no food in here that I want to eat. He began to yell at me and I'm not the type of person that yells at everyone else because I treat people how I want to be treated so he proceeded to tell me I can go back to the city and spend my money not knowing that I was from Indiana born and raised and so by the end of the conversation I told him to calm down because I'm not yelling at you all I want is my money back you will never see me again and I have not been there since then. JUST RUDE...