Cha Redefine — Restaurant in Rowland Heights

My friend highly recommended me to go to this place, and I went in with high expectations. I ordered some sort of a taro milk tea, but the taro inside tasted terrible, as if it was overnight. I didn’t like the taste of the foam in the drink either. Moreover, the platform had already prompted me to pick up, but I still sat there and waited for like ten minutes. However, the environment there is pretty good and the staff is very polite. Overall, I do not recommend this...

I read good reviews about this store online. But they had a bad attitude when I ordered it, and when I got the drink it didn't taste as good as I imagined. The mango I ordered, even the one I ordered with extea sugar, it could not hide its sourness at all! I ordered online and within 5 minutes of going there, when I got it, there was only water left under the drink. It was completely separated from the drink. I will never come to this...

All of the locations I've gone to have been great. As a born and raised Taiwanese person having strong tea flavor in my milk tea is a must. The DaHongPao Cappuccino is my favorite from Cha.

Lucy at the Fullerton location was really sweet and patient with me as she explains the different flavors and gave me some recommendations. We need more people like her in customer service (psps give her a raise!) Thank...