Burger King — Restaurant in Roy

We went to this Burger King to get a few Impossible Whoppers, and it became somewhat “impossible” for us to get them right. We had gone to a different Burger King on the day The Impossible Whopper was released, and had an incredible experience there, so this pains me to say, but this was not that experience.

We had a coupon for a FREE whopper, and wanted to use it for The Impossible Whopper, which we apparently weren’t supposed to do. They made it happen, but after having charged us full price for the one we thought would be comped by the coupon, and only after purchasing a drink and small fry (chips) at full retail price. Essentially, the coupon took off about a dollar and a half, but definitely not a FREE whopper.

I also happen to not care for fast food (take-away) restaurant onions in most cases, so I try to get my dishes without them when possible. I made the mistake of asking for 2 without onions, and 3 with (for the others in my party who enjoy them). They all came back with an overdosed amount of onions, to which even my onion going mates complained. But they can be picked off, so that truly wasn’t even the worst part. The fact that we waited for what seemed like eternity also wasn’t the worst part, and we truly did have to wait for about 20 minutes to get our ”food”.

No, the worst part was that after all that time, all that fuss, The Impossible Whoppers we received came to us soo pink on the inside, they were almost inedible. If I had procured a meat burger (back in my meat eating days, not that long ago), and it had come that pink I would have absolutely taken it back. The major benefit for us was that we took our food to go, and had access to an amazing George Foreman Grill.

So after re-grilling our parties, constructing them how we saw fit, we were finally able to eat The Impossible Whopper from this particular Burger King. Sadly, I feel this location is not ready for a plant based society, which means they will need to play a bit of catch up with the rest of the world and their take-away peers in the very...

We usually go to the Clearfield Burger King, but occasionally this location works out best for us. Let me first start out saying that the car in front of me made his order, and was at the window less than 2 minutes. After my order however I was at the window for 11.52 minutes. I knew this because it was on their screen by the drive-thru window. After about 5 minutes I was happy because I knew my food would be fresh if I was waiting 5 minutes. All the minutes after that, I was wondering what could be taking so long. Finally I got my food and was on my way. On my way out of the parking lot I snuck a few French fries and at that point I knew I should have turned around and gone back and complained, but didn't want to waste anymore time. The french fries were cold, old, rubbery, and tasteless. Luckily they were only the value fries, but still that's $1.59. After sitting down to eat my food, which wasn't more than 5 minutes from when I left the store, my other food was cold and obviously not freshly cooked.

The last time we went here, my husband and I got a little sick after eating. We didn't attribute it to this food, because we both eat different items. I was the only one who ordered food this time. Within an hour of eating, I was sick. I was still feeling the "repercussions" the next day. Needless to say, I can, and will, never be back to this location. I wish they would have given me my receipt, so I could have called their customer survey number. That is why I am posting it...

I had 2 orders. Lobby was completely empty besides one other person that only got a coffee. Drive-thru was not busy at all. I got my second order before I got my first order and then it took still over 45 minutes to get my first order I ordered everything without mayo and they completely drenched it all when I had asked about my order after waiting 45 minutes I believe it was the manager looked really irritated and annoyed walked away after saying it takes 7 to 8 minutes to cook the chicken.. and then I mentioned I was understanding about that but it's already been over 45 minutes and still haven't gotten my order.. after finally getting my order almost being there an hour i just wanted to get home it was getting late my kids were tired I got home and all of our food was completely not right fries were old and cold I had to have them replace two of them before leaving and we didn't even get our onion rings that we were supposed to. They only gave me one of two of my receipts. Had to go back a third time to get my kids desserts that they didn't add in a bag. Just a horrible experience. I understand people being short staffed and things like that but there should have been no reason for any of this that night there was plenty of workers no one in the lobby drive-thru wasn't even busy at all. Workers just...