Starbucks Coffee Company — Restaurant in Royal Oak

The good-it's Starbucks coffee The bad- staff doesn't always seem capable. Some are good others not so much The ugly- unlike all other Starbucks they do not do refills on regular coffee. All Starbucks I've ever been to do a refill price for regular coffee but not this one. I'll just get my coffee from Joe's they do have a refill price!!

Overall- it's Starbucks which is pretty consistent so I really cannot base this on quality. I spend a lot of time at Beaumont so It's based on service and the lack of services compared to this Starbucks and the other 99% of Starbucks out there. Joe's serves the same coffee cheaper with a refill price. I'll take my business there...

For how busy it was here, the line went pretty fast. I think that an option to pre-order would be a benefit here. The servers are all very polite. I don't know the whole story, but with it being very busy, they had 4 people and only two seemed to be working. The other two seemed to be talking and joking around. But maybe they were not actually there to work? Either way then, they either needed more people to work during busy times, or the two who were goofing off needed to actually work. We purchased 2 cake pops. They gave us 3 since one was cracked, but they all ended up crumbling. The drinks were as they were...

For a Starbucks I’m kind of disappointed this is part of the chain. Coffees and drink are mediocre. This location is in the corewell hospital. Busy because not many options available. Staff are nice but slow. I don’t find things tidy. I’ve bought coffee a few times and other drinks. Yesterday my cup filled with coffee grinds at the bottom of the cup. Purchased a wrap- was basically squished and filling on only half side of wrap. Prices for Starbucks are premium expect more. You can not collect or use points at this location which is...