Chocolate Bash — Restaurant in Sacramento

The worst customer service, and employees are extremely rude , especially female employees who think they’re the most knowledgeable, smart, and respectful. They don’t treat customers equally, and respectfully, especially the female employees they treat female customers like crap, and think that the female customers are personally owe them something which extremely unacceptable. They are located at Delta Shore Sacramento, CA. The location is not big , and they do offer indoors outdoors dining areas, but unfortunately A big ZERO to the hygiene of this location because they don’t care, and don’t take hygiene seriously. The tables, and chairs are sticky, and smell badly including all indoor, and outdoor dining areas are smelly, and dirty. The bathroom was filthy, and out of paper towels, and soap, also the sink was leaking, and still out of order. Oh boy the waiting time is almost an hour which makes you really tired. The prices are skyrocketing for not fresh , and low quality food, and drinks. In addition, they do offer different types of services like dining in , delivery, and to go. But you need to repeat yourself a couple of times in order to get the right order; otherwise you will be handed the wrong order. Yes , they are wheelchair accessible, but inside the store is not big enough to use your accommodations comfortably, also the seats are not comfortable for a physically disabled individual. The parking lot is huge , and you can park your vehicle wherever you want including the handicapped areas, but be careful there are some stray cats while parking your cars you may hurt them. My experience was very unpleasant because they female employees were rude to me, and I waited almost one hour just for cutting strawberries; however, there were 6 to 7 employees. And when finally I got my order , then there was a long hair in my cup. So I tried to call , and ask for explanation, but unfortunately no help, no apologies, and no any assistance. They are not honest, and accusing customers for fault feedbacks instead be honest, and try to help the customer by keeping your location clean, and provide great customer service, also take hygiene seriously. You need to train your employees to respect, behave appropriately it doesn’t cost them anything. I’m not giving them business again, and will never recommend...

They had a beautiful display of their chocolate covered treats. I ordered a chocolate covered strawberry with white chocolate drizzle- the only one left in the display. We also order a peanut butter bite covered in chocolate.

This girl hands us the box AFTER we paid and gives us a strawberry and peanut butter bite that are a FRACTION of the size from the display and no white chocolate drizzle.

Felt like a total bait and switch. Got totally scammed.

Edit: In response to the reply I received in my review-

The white chocolate drizzle was referring to only the strawberry.

I’m familiar with displays being separated from the actual product sold. HOWEVER- they ALWAYS let the customers know- show them if it’s different (HUGE) size difference and state there’s no white chocolate drizzle- which there was no one else waiting to be served so she wasn’t in a rush. She looked bored and was very dry.

Hopefully your take away from this is to be upfront and honest with the customer, explain it won’t be a display piece and show the customer the item before selling. I would’ve never bought any of these if I knew it wasn’t going to be what was advertised. I’m frustrated that your reply didn’t acknowledge the poor business practice.

Unfortunately I will not be recommending or returning as the price does not match the item as advertised, and we...

Chocolate Bash is a delightful dessert haven that's sure to satisfy any sweet tooth. The moment you step in, you're greeted with the rich aroma of fine Belgian chocolate, which they import directly from Europe. The menu is a chocolate lover's dream, featuring a variety of treats from crepes and waffles to pancakes and fruits, all customizable with your choice of chocolate combinations. The Ferrero Rocher shake and the cheesecake waffle come highly recommended.

What truly sets Chocolate Bash apart is the warm and welcoming atmosphere created by the owner. Their friendliness and dedication to customer satisfaction make every visit a pleasant experience. Whether you're indulging in their creamy puffs, sipping on aromatic Arabic coffee, or trying the unique sushi crepe with Cadbury chocolate, you're in for a treat. The staff is commendable for their hard work and positive attitude, ensuring that each guest leaves with a smile.

With a 4.7-star rating, it's clear that Chocolate Bash is a cherished spot among locals. It's the perfect place to unwind and relish in the joys of chocolate. Don't miss out on this gem in Sacramento. Im sure you'll have a wonderful time indulging in their delicious offerings!...