Jamba — Restaurant in Sacramento

We went here yesterday at 550 went in no one was in front wr waited 5 mins then my husband walk on side and seen employee in back iit shoul always be someone in front to help customers that was not ok then we order large orange dream machine and medium peanut butter mood and pretzel and waffle the pretzel was hard over bake and drinks was watery and over flowing cup the other employee had to rinse cup off and wiped it down super hero j need customer service and not be in back he should of been in front bad Customer service and I will not be back to this location I want my drinks remade and a pretzel not over bake so send me a gift card I want general manger or district manager call me...

I would go to this Jamba Juice all the time never had an issue but this time there was a huge issue. I went up there and asked for a vanilla blue sky and there was granola in my vanilla blue sky smoothie. I did not request for granola in my smoothie. So I asked Natalie V to remake the drink and afterwards it tasted very strange. When I went back in there to get my refund, Natalie V immediately asked me if there was something inside my drink and if there were SEASONINGS IN IT. Why would she ask that? Disturbing experience, I would watch out going here....

Came in this morning for two drinks. Asked for them to be made thick. The African American employee with a tongue ring was rude and obviously hates her job. Questioned what it means to make a smoothie thick since they follow a recipe. We found this odd since we always order the smoothies thick and no one else has a problem with it. We had to help her brainstorm how to make it thick and suggested she add ice.

Obviously this upset her for some reason and she rudely put the drinks on the counter and walked away to go...