Panda Express — Restaurant in Sacramento

...So I decided to give the Bruceville location a 2nd chance having had my pockets picked at the Calvine location, thinking it was just an isolated incident. NOT!!! The previous week I got my order here, and no big issues, just a bit small on the portions. This Past Monday 04/22/24 my order was 30% chow mein 70% fried rice, and double orange chicken. I got 49% chow mein, 51% fried rice that wouldn't have been so bad if the chow mein was cooked well, and not dry, but here's the kick in the head,or rather the picking of the pockets, my pockets. I got no less than 11 pieces of orange fried batter, and one piece of inedible chicken gristle. Until legislation is passed condemning and punishing these so called restaurants, and fast food joints for unjust enrichment guess us consumers are going to have to get the word out on platforms such as this, cut back our visit to them. Personally, I may go to Panda Express 3-4 times out of the next 364 days. See Photo, and if you order orange chicken look for this. More than 3 pieces ask for your money back, and just maybe together we can put an end to these unscrupulous pick...

I've got to share my experience with a standout individual named Karouna! She truly exemplifies what exceptional customer service is all about. From the moment I interacted with her, it was clear she goes above and beyond to make a difference. It’s those little things that really count, and Karouna delivered in every way.

The place was spotless and welcoming, which only added to the fantastic experience. I genuinely appreciate her kindness and her willingness to take that extra step to ensure every customer leaves satisfied. It’s this kind of commitment that makes me excited to return. Keep up the...

I have been going to the Bruceville location for quite some time and the portions have gotten smaller and give you whateveris left. I ordered a plate with 2 sides. The bowl with the orange chicken only had 4 small pieces left and the worker preparing my food put it in and barely gave any more for the second side. Normally the workers serving would ask if I would like to wait for another batch to be cooked, but they have not done that recently. They just give whatever little is left and proceed with paying at the register. I'm not coming back to this...