Tây Giang Restaurant — Restaurant in Sacramento

Although I am grateful that we were seated almost right away, without making a reservation that I didn't know was required, I have to say that this is by far the worst dine in experience I've had.

We were able to order about 10 minutes after being seated. Ordered the beef and shrimp skewers, chicken basil stir fry, shrimp spring rolls, rice, and one pho. It took 30 minutes for the beef skewers, spring rolls, and rice to come out. They were not served at the same time though. Each dish came out about 4-5 mins after the other. Surprisingly to me, the pho has not made it out before the other dishes. Thought maybe it was going to be out soon. Nope. The chicken basil stir fry comes out and I'm still waiting for the pho.. told the others to eat first so their food doesn't get cold.

After waiting another 20 minutes for the pho, I decided to just tell them to pack it home. Was told it'd be out soon, and still waited another 10 minutes for it. Brought it home to eat, and the broth was extremely sweet and salty. Even added lots of lime to it to balance but at this point it literally killed my hunger. If I waited for an hour for this pho, I expected it to taste really good. Not even mediocre.

Sucks because I tasted the other dishes and they were delicious. Im disappointed in the lack of communication from the waitress. We were not even told how long it would be for our food to come out, out of courtesy. If they had told me an estimate wait for our food to be out, tha's a different story. Could be a really great place to dine in more often if the service is better.

Never going back. Good luck to those...

Came here for dinner. Staff didn’t acknowledge us as we stood at the front desk waiting to be seated. Was seated eventually and there was no table setting, no utensils, no plates, napkin, even though the empty table next to us had place settings. Then when it came time to take our order we needed a few more minutes to figure out what we wanted. Instead of saying ok, and coming back in a few minutes, the server puts the order pad and pen in front of me and clearly irritated says “write it down” and walks away. We were kinda shocked. It was already not off to a good start when we walked in and weren’t acknowledged, but this was a red flag. I have NEVER been given the order pad and told to write down my order at a sit down restaurant. WTH? When they came back to get the pad, they didn’t say anything. Just took the pad and walked away. Then while my partner was using the restroom, the server comes to me and says i need to move to another table and the people sitting at the table they want me to move to want to sit at the table I’m sitting at. I asked why and all the server kept saying was i needed to move and sorry, no explanation, nothing. So when my partner came back from the bathroom, we decided we had had enough of the ridiculous shenanigans and left. I refuse to give my business or my money to such a poorly run establishment. Plenty of other great dining options to support who are respectful and know how to treat...

You really have to plan strategically to dine here. No joke, my friend has been telling me about the fried catfish in forever. Their hours are 5-9 pm Thursday to Monday. Closed on Tuesday and Wednesday. If you try to come on the weekend or Friday night. There is usually a wait, unless you come at 5 pm when they just opened. Also, they seem to be short staff.

This review is based on my take-out experience for the fried catfish. We ordered the medium size, which comes with the rice paper, vegetables, vermicelli and two sauces (fish sauce & anchovy sauce). I don't know what they season the fish with or how they fry it but it is insanely good! I couldn't get enough of it. I love fish in general, especially fried fish. I would definitely get the large fish plus a meat dish next time for family of 4. Definitely 5 stars for the fried catfish.

The service can use some improvement. I had called at 4:50 pm to place my order and was told to pick-up at 6 pm. She took down my name and phone number. When I got there at 6 pm on the dot, they couldn't find my order. I think she gave my order away to someone else. I end up waiting for another 10-15 minutes and she didn't even address the mistake/wait or offer an apology. It's not a huge deal and I get the impression that is the...