Jimmy John's — Restaurant in Saint Charles

In a sandwich haven, I sought delight, A place known as Jimmy Johns, shining bright. But alas, a bad experience I found, Where harmony was shattered, and tensions abound.

A smooth-brained lady, devoid of grace, Greeted me at the window, her cold embrace. I offered a fifty-dollar bill with a smile, Hoping to feast on a sandwich worthwhile.

But her eyes widened with disbelief, As if I had committed some great thievery, She declared, "No service for this tender of mine, For your bill exceeds a number, twenty-nine."

Oh, lady, dear lady, where lies your sense? Did arithmetic elude your cognitive defense? A simple math class, I kindly advise, Would have spared me this moment of surprise.

No signage, no warning, no words to explain, Why a simple fifty, my payment, brought disdain. Appalled, I stood there, my hunger denied, With no explanation, she let my patience slide.

Yet, I shall not surrender, nor lose my way, For father's day feast, I'll return someday. With orders extravagant, I'll take my stand, Paying with fifty-dollar bills, so grand.

Oh, Jimmy Johns, your food may be bland, But I'll not be deterred by a lady's reprimand. I'll come before close, with a mighty roar, Demanding my rights, and a sandwich galore.

So let this be a lesson, oh lady unkind, In customer service, you surely must find, A touch of compassion, a hint of respect, For those who enter, their hunger to protect.

For in the realm of fast food, we seek solace, A respite from life's chaos, a heavenly promise. But if your demeanor remains harsh and severe, Your patrons may vanish, never to reappear.

Smooth-brained lady, I bid you farewell, May you learn from this tale that I now tell. Count beyond twenty, embrace a customer's need, And perhaps, just perhaps, your service...

Went to Jimmy John’s today. Sat in drive through for a few minutes, no one came over intercom. Workers inside staring at me. Drove around tried to order again no one came through. Woman in car pulled up behind me to order, she got tired of waiting and left. Female employees staring at me with RBFs’. Walked in as girl who has been there the longest looks at me as if she wants to fight. I said are you aware your drive through isn’t working?! She started muttering with a short blond and tall one who has been there for years said she couldn’t find the head piece. The new girl picked it off the counter and said “this?” The new girl has purple hair and seemed normal and was nice. The one that has been there at least a year glared at me. In the mean time a man was sitting in drive through I told my son to tell him it isn’t working and that’s when the employee found the headset on the counter in plain sight. I won’t be back. They lost two customers. They were not wanting to work and literally ignored their...

I ALWAYS regret choosing this location… go to JJs on 94 or Industrial Elm unless you love being disappointed. Unfortunately today it was my only option and these are the “6.5in” subs we got. Has me feeling terrible for these guys’ girlfriends.

Never order online after sunset either, because they’re usually attempting the earliest possible close so odds are they’ll mark it as complete before calling to explain why they can’t make it. If you don’t pick up, no refund. Customer service says it’s the store’s issue and vice versa so they’ve kept my money this way multiple times. The laziness is all relatively recent too, maybe just needs new management? Idk but I ate here weekly for years and it’s seriously gone to shit. Stop playing with my...