Ole Tyme Produce Inc — Local services in Saint Charles

I have been ordering product from this company for about 9 months. I never had items delivered before. They had my business location where I make my product. Now, my business is growing and now when I need them the most because of their EGOES of accepting that a product was bad that they sold me for $40. It was purchased from them on the 9th of this month. The person who loaded the item into my husband’s truck should have known it was bad because the lid had a dome shape on it. Meaning it’s was spoiled. Since it was 2 weeks later. I asked them to credit me for half of the bill since it was an over sight on my part. They told me no there was nothing that they could do about it because I waited to late. They were not able to show me this rule in writing. Three people from management got involved and none of them could make a sensible business decision as I suggested for both of us to take a loss to make it even. To make it worse, when my husband and I pulled up on the parking lot we where greeted by the warehouse manager and another person. Even though they would not give me credit the employee still took the damaged item and disposed it. I told him before I place another order I want to see the items I getting. He refused and told me when you place the order I will bring to to you. After months of waiting for this pandemic to clear up. Finally, so many doors are opening for me and my business is getting off the ground. An addition to receiving the most honorable opinions about my product from my customers. I was offered a tremendous opportunity to be a vendor at two huge events where one I will be at next weekend and another for 15 days. On the same day this happen, I was going to make a tremendous order since one event I will be attending for consecutive days. I needed to start preparing my product for. I needed my order delivered to me. It was a huge argument with my sales representative even though they had my business address location. I was told that this service was available to me whenever I need it. I was asked what type of delivery is this because we don’t deliver to houses. Since I said what is the problem I am spending money and why would you think I want this product delivered to my house. You’ll I could not fit this large order in my vehicle or my husband. They labeled me, spoken to me like I was an inconvenience. When I tell you the sales rep argued with me it was unbelievable. He said he felt I was disrespectful because I said what is the issue I am spending money. Well, I think they did not want to come in St. Louis City by Union Blvd. So they rather lose an account of a growing business over $40 then to negotiate a positive solution. So, I was left to find another company to get my supplies from in the spear of the moment. On top of that, there are no black employees at this company. If there are they probably cleaning the building and dumping the trash. I was not treated like a person who owns a business. Instead, I was spoken to like I was working for them. After this incident, I cried and within minutes my wonderful husband made a phone call and found a place for me to purchase all of my supplies from in big bulks at an affordable price. One stop shop. I had about four arguments with the sales representative when I asked a question. I asked what type of discount could I get if I start ordering a tremendous amount in bulk. I thought, companies give a bulk discount when you place a big order. Not this place. That was an argument too. I am going to tell everyone I come in contact with to not spend money with this company. As well as I am going to continue send a letter to the news channel. This was a horrible, heartfelt, demeaning, and unpleasant treatment and experience.. I don’t want any other small black business owner to experience what I have encountered for the past nine months! Please don’t spend...

This is Aliska's Amazing Pickles the commissary is what it's call where we make our product. Please call city hall downtown on Tucker to verify that this is a commercial kitchen. Four other business uses the incubator and receives delivers there for their building. So, please check the facts! I don't have any reason to lie! You don't have a diverse staff. Your staff have put wool over your eyes when you remove it you will find the truth. I just want you to get your facts straight. When one door closes another one opens. I am in a better place with my...

Great local option for food pick-up (where there has been no public hands sorting through it) is Old Tyme Produce! I ordered online, paid with PayPal, called to schedule my pick up time, pulled in and they loaded it up. Nice, neat & clean packaging. I know they have always been super strict on their food safety/hygiene protocol way before any of this so I'm confident they are as safe as possible here! Awesome idea to offer family-sized portions, not just wholesale! I got some produce and breadsticks, it all...