SugarBot Sweet Shop — Restaurant in Saint Charles

This is my second time ordering decorated sugar cookies from here and I will continue to be a repeat customer! Jackie is a creative genius and will work with you on deciding on the perfect designs, really taking initiative and doing research to see what she can create with your ideas and inspiration. For this most recent order, I requested Peter Rabbit/Beatrix Potter themed cookies for my sister's baby shower. Jackie worked to match our color scheme, asked lots of clarifying questions, discovered that the artwork was now public domain so we could do actual Beatrix Potter art on the cookies, worked with me back and forth to decide on images to print/pipe on the cookies, and then crafted these beautiful cookies for us! Both times I have ordered, we have gotten rave reviews about the designs...and the taste of the cookies is unmatched! I've had decorated sugar cookies from other bakeries where the flavor definitely came second to the designs, but not here. Jackie's cookies are deliciously soft, sweet, and flavorful, in addition to downright gorgeous. Seriously the perfect combo, and they have always made the events I ordered them for extra special! The quality is worth every penny, and you cannot get better service/baked goods anywhere else...

My understanding is that orders are all curbside pickup for safety during COVID-19 restrictions. Had learned about the shop through friends giving out tasty holiday sugar cookies. The shop is easy to get to and super cute from the outside. The website is easy to navigate and easy to order on. They texted a pickup time and date so waiting shouldn't be an issue (wasn't for me). Service was fast, friendly and employees wear masks! Love the quality of the tote bags I got. They do special orders, cookie kits, egift cards, classes and seasonal items. Perhaps best of all, the baked goods are tasty! Had a taste test for the family and we tried the Nutty Buddy, the Peanut Butter Tugboat and a Jumbo Brownie. All were generous portions and very good but the PB Tugboat got the most votes! I recommend this shop and will go back. Same owners have Little O's Soda Fountain on Main Street in St. Charles, MO. Will try that local...

Sugarbot is the coolest bakery in the area! It’s much needed and much beloved by us locals. The owner/bakeress is super awesome and kind and always helps me out with the perfect balloons, cookies, and seasonal treats when I need them for my kids’ birthday parties. She whipped up the most beautiful ombré cake last minute when I had a major birthday cake disaster and was questioning my last bit of sanity. I highly recommend shopping local and shopping woman owned, so this place is a huge hit for me on all levels.

Edited to add: I've been lucky enough to be able to utilize Sugarbot Sweet Shop for years and many custom cakes and cookies now. I stand by my recommendation. Jackie always makes it beautiful and tasty no matter how specific and wild the ask (like the time my 4 year old wanted a Watermelon Peppa Pig firefighter...