Bucharest Grill — Restaurant in Saint Clair Shores

I've ordered from the SCS Bucharest location at 13 and Harper a handful of times since they have recently opened, hoping each time is a pleasant experience.

Ordered just the other day, and the pickup time was between 03:25 pm. and 03:35 pm. per my email. We did not receive an order for a text, but the order said it would be ready, so my boyfriend went into the store at 3:30 pm. to retrieve our order. It was ready upon his arrival in the store, which was quickly grabbed, and we drove to our home, less than 1 mile away. When we arrived at our home, it was evident that the food was cold. Ironically, we did not receive the text that our food was ready until we were sitting down to eat our cold shwarma sandwiches, which were made to order with our customizations. I did double-check to make sure that we received our order and not another customer's due to the temperature of the food.

Unfortunately, this isn't the only bad experience I have had at this specific location.

I emailed customer service on 03/23/25 regarding my negative experiences at this location with so far no response from...

First let me say I have gone to bucharest grill since the very first one in the park bar in detroit. So this is my 4th one and I was so excited to see this one open closer to me so I could get my Schwarma fix. To say I was disappointed would be an understatement! First off the schwarma - if you're after a sandwich chock full of chicken - this 4 u. That's basically all I had. A couple pickles, like 2 shreds of lettuce, no tomato and most disappointingly barely any garlic sauce at all. I remember from the park bar days we used to say how delicious they were and the sauce was running down your arms and afterward you would reek of garlic, but it was worth it. The "fatoush" salad was even more disappointing. This didn't even come close to resembling a fatoush - I think I actually had more green peppers, which I can't stand, than lettuce! Which I've never even had in a fatoush. On top of that, no pita chips at all, which, I see from other reviews I guess happens frequently. None of the signature spice or parsley and a pedestrian vinaigrette. Disappointingly I...

Just as awesome as the one down town! I love Bucharest Grill while at work in Detroit and was so happy to see this location while driving by. The location is new and very clean. The set up is the same: order at the counter or by phone; pay & pick up; then enjoy. They have a few tables to dine in but I always carry out. The Bucharest-style wrap is just like they serve in Romania; with the fries inside the wrap and highlighted with garlic and pickles. Very YUMMY! I love the garlic sauce and recommend getting extra on the side. As this location is in a strip mall, the parking wasn't great but not terrible. I arrived shortly after they opened so there was no wait. The kitchen and counter were very well staffed. There were about 3 of us there and none waited longer than a few minutes...