Johnny Black's Lakehouse — Restaurant in Saint Clair Shores

Worst service. Went into Lake house on 5/31 for some good cocktails around midnight received the worst and slowest service. Bartenders were inattentive. Drinks took more than 15-20 minutes to come out for 2 beers and 2 cocktails. Bartenders were actively drinking behind the bar and slurring their words while being disrespectful to customers. It would be understandable if the place was packed or busy but there was absolutely no one in establishment. Telling customers “this is your time to leave” as tables were responsibly waiting for ubers to arrive. The service by the bartenders was inexcusable and rude for a new restaurant in the area that is attempting to establish them selves. Our server was very apologetic about the situation and made our tables drinks herself behind the bar due the bartenders. This was worst experience attempting to get a couple cocktails. Poor imagine seeing bartenders drinking behind the bar.

Update (6/1): The following morning, the manager, Miranda, personally reached out to apologize and discuss the events that took place the night before. She was extremely polite, understanding, and professional throughout our conversation. Miranda acknowledged that the behavior we witnessed was not acceptable and assured us that it would be appropriately addressed with the staff.

She took the initiative to review security footage and our receipts to fully understand the situation. As a result, Miranda refunded our bill and offered a gift card, inviting us back to give the restaurant another try.

We truly appreciate Miranda’s prompt response, accountability, and professionalism. Based on how she handled the situation, we’re willing to return and give the restaurant...

People dine here for hours...some not my choice. I had a crazy experience. I waited 20-30 minutes to be seated. I waited 15 minutes for a drink order. I waited another 30 minutes for appetizers. I waited another 45 minutes for my food to be ordered. Yes, 45 minutes for them to come back and ask me what I want for my main course. I was in there for well over 2 hours before I had my meal served to me. The kitchen can't keep up with how many tables they have because there's simply too many people in there. Cars are lined up down the street because their parking lot can not house all patrons. It's so loud inside that you have to use a moderately amplified voice so the person next to you can hear you. People across the table will keep saying, "What?" "Huh?" "Can you repeat that?" The best part of the meal was the cheesebread appetizer. I should've just left after that. I wasn't impressed with the blackened chicken alfredo. The entire experience felt like a waste of time and money by the time I got done. I could've gone nearly anywhere else and had a better time. Get it together because summertime 2am street parking for a bunch of alcohol encouraged individuals is not going to fly with...

Well, just like all the other Johnny Black's restaurants, loud.. as it fills up it gets louder.. good thing I was at the bar to eat. However I was privy to the conversation two bartenders and a waitress were having across the bar about her relationship status..though I was two seats from them, could hear the conversation.. or was it the other three waitresses in conversation.. oh wait! Who's serving the customers?! At 4:30 I can understand if there's an overlap of shifts, and let's be honest, everyone wants to be social in a social environment.. but isn't anyone here to do a job? Oh back to it, food was fine, paper napkin stack was plentiful. I prefer cloth to cover my thighs in case of "droppage", I don't think this is that kind of place, thankfully the silverware wasn't plastic. Contemporary setting, you know those all too common tan mini limestone block facade on the walls, really felt like it has an identity crisis as what type of items to menutize, for lack of a better word.. this is my first and only visit,, not referring friends or relatives.. maybe I won't even tell anyone and save the criticism to myself.. oops I just...