Rude staff!!! Asked today what my plans were and then worker immediately turns and engages in conversation with her co worker. Was given a half assed caramel apple smoothie wo caramel. I inquired if drink was correct as it had never looked this way. She said we're very busy. Then she told me next time if I want caramel drizzle on inside of cup and on top that I should have asked. Ok, next time I will be sure to ask that you do your job and make the drink as it is normally served. Go to West Salem dutchie, they are awesome!!! Friendliest people in Salem and are sincere when asking a customer...
Read moreI haven’t ever been to a Dutch Bros before but I’ve heard a lot of hype about it so I decided to give it a try. This location I visited had an extremely confusing setup with 4 lines funneling into either side of the establishment for order pickup. There was an attendant on either side taking orders but when I asked if they had a menu the attendant said they did didn’t… sure how a business doesn’t have a menu to order from? I ordered an iced Matcha and tbh it was probably the worst one ever had. It tasted chalky and had a bad aftertaste to it. Maybe they have good coffee but won’t be back for...
Read moreI don't normally leave reviews but I really wanted to leave a review because these people really went the extra mile for me! Today (6/25) I ordered a large High Dive Rebel and the service was excellent and speedy! Unfortunately when I sped off on my bike the lid popped off and I spilled everything. These kind people had no problem making me another one free of charge which was just so kind especially considering this is a $7 drink they really didn't need to do that! They truly go above and beyond at this location! Can't recommend enough!
Thanks again to the staff at...
Read more