Domino's Pizza

The good: food was ready when promised, was well made, and baked perfectly. Honestly one of the better Domino's pizzas I’ve had.

The bad: a person (I assuming the owner), called and yelled at me. My pizza was promised 7:48-7:58, I checked around 7:50, and the tracker was still at bake. I had one other thing to do, so I did that first and pulled up to the store at 8:10. As I was pulling into the parking I received a call. The person on the other end abruptly said they were from Domino’s, and before I could say I had just arrived, he roughly told me my pizza was ready, they were closed and would been leaving in 10 minutes. This was news to me, as Domino's website says carside delivery is open until 9, and the store is open until 10, and Google shows this location open until 1AM. (And that the business confirmed those hours 3 weeks ago.)

This is not the first time I’ve had issues with the hours at this location and by the reviews on Google this seems to be a pretty common problem. If this was a one time issue, I might assume it was an emergency. However, the fact that this person yelled at me and essentially threatened to just leave if I didn’t arrive soon and knowing that this store is often closed during business hours makes it more frustrating.

Because this location is often closed I’ve visited the location about 2 miles down the Redwood, and after this, I may just make that my normal store. The frustration and hassle are not worth the saving 5 minutes of driving time.